Cannot receive inboud calls since I change IP

FreePBX Installation / Upgrade
1

Hello Community

I have successfully installed and configured FreePBX (2.11.0.11). Due to network reconfiguration, we had to change the IP and we have installed a new internet line dedicated for FreePBX. Since then, we cannot receive inbound calls anymore.

  • Originally, my server was:192.168.2.30, Subnet:255.255.255.0, Def gateway: 192.168.2.1. I had a fix IP address (which was my WAN IP).
  • I reconfigured the server to be on 192.168.3.30, sub: 255.255.255.0, DefGW: 192.168.3.1. New internet line with New fix IP address.
  • I reconfigured the routes on my firewall to point to the new IP…
  • Cannot receive Inbound calls.

What did I missed?

Tks

Daniel

2

My router is a Sonicwall 205, it can support multiple wan connections. I Tested it.

3

First the SIP ALG on the Sonicwalls needs to be shut off? This is probably not causing the issue but everyone here will recommend that it be disabled.

We need a call trace of a call not coming in? If we do not see a call hit the server it is probably a network.firewall issue and we would troubleshoot differently?

4

Similar situation happened to me after I restored a backup. Did you happen to go to Settings-Asterisk SIP settings, and change the IP info there?