Cannot move voicemail messages with UCP after update

Dear All,
after updating yesterday to the latest Voicemail module (16.0.53 to 16.0.54) now UCP is no more able to move messages between folders (e.g. new to old, old to family etc.).
image

Have you experienced the same behaviour?

Thanks in advance.
Regards.
Lorenzo

Its working fine on my test system, Do you see any error on the web console log when trying to move vms?

thanks @pramarajan for checking.
How do I view the “web console”? Do you mean “Asterisk logfiles” report application with the live Logfile scrolling?

Looking at the /var/log/httpd/access_log I can see those related entries to the message moving action:

10.4.128.71 - - [25/Jun/2024:12:05:56 +0200] "POST /ucp/ajax.php HTTP/1.1" 200 215109 "https://voip.server/ucp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:127.0) Gecko/20100101 Firefox/127.0"
10.4.128.71 - - [25/Jun/2024:12:05:57 +0200] "POST /ucp/ajax.php?module=voicemail&command=checkextensions HTTP/1.1" 200 357 "https://voip.server/ucp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:127.0) Gecko/20100101 Firefox/127.0"
10.4.128.71 - - [25/Jun/2024:12:06:02 +0200] "POST /ucp/ajax.php?module=voicemail&command=moveToFolderBulk HTTP/1.1" 200 49"https://voip.server/ucp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:127.0) Gecko/20100101 Firefox/127.0"
10.4.128.71 - - [25/Jun/2024:12:06:02 +0200] "POST /ucp/ajax.php?module=voicemail&command=rebuildVM HTTP/1.1" 200 28 "https://voip.server/ucp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:127.0) Gecko/20100101 Firefox/127.0"
127.0.0.1 - - [25/Jun/2024:12:06:02 +0200] "GET /admin/ajax.php?&module=zulu&command=api&query=/voicemail/stream HTTP/1.1" 200 2810 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Zulu/3.5.2 Chrome/80.0.3987.165 Electron/8.3.3 Safari/537.36"
127.0.0.1 - - [25/Jun/2024:12:06:02 +0200] "GET /admin/ajax.php?&module=zulu&command=api&query=/voicemail/folder HTTP/1.1" 200 289 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Zulu/3.5.2 Chrome/80.0.3987.165 Electron/8.3.3 Safari/537.36"
10.4.128.71 - - [25/Jun/2024:12:06:01 +0200] "POST /ucp/ajax.php HTTP/1.1" 200 215109 "https://voip.server/ucp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:127.0) Gecko/20100101 Firefox/127.0"
10.4.128.71 - - [25/Jun/2024:12:06:02 +0200] "POST /ucp/ajax.php?module=voicemail&command=checkextensions HTTP/1.1" 200 357 "https://voip.server/ucp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:127.0) Gecko/20100101 Firefox/127.0"
10.4.128.71 - - [25/Jun/2024:12:06:06 +0200] "POST /ucp/ajax.php HTTP/1.1" 200 215109 "https://voip.server/ucp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:127.0) Gecko/20100101 Firefox/127.0"
10.4.128.71 - - [25/Jun/2024:12:06:07 +0200] "POST /ucp/ajax.php?module=voicemail&command=checkextensions HTTP/1.1" 200 357 "https://voip.server/ucp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:127.0) Gecko/20100101 Firefox/127.0"

but everything has a 200 code, no errors here.

Hi @netdiver I was able to reproduce your issue by changing the UI language.
Raised jira ==>[bug]: Cannot move voicemail messages with UCP after update · Issue #275 · FreePBX/issue-tracker · GitHub

Thank you very much for your quick reply and discovery of the bug.
I’ll wait for the resolution; in the meantime, I have tested with success that changing the language of UCP interface solves the problem.

Hi @netdiver UCP Voicemail issue has been fixed with latest voicemail module 16.0.55.

fwconsole ma downloadinstall voicemail --tag 16.0.55
fwconsole r

Great! Thank you, it’s working perfectly!

Best regards
Lorenzo

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