Cannot make international calls

Hi there,

We were able to make international calls until today. once dialed we get the announcement.

were sorry your not authorized to call the number dialled.

I can call locally with no issues. any help would be appreciated.

[2015-05-22 09:35:42] VERBOSE[-1] sig_pri.c: – Requested transfer capability: 0x00 - SPEECH
[2015-05-22 09:35:42] VERBOSE[-1] app_dial.c: – Called DAHDI/g0/01127112280000
[2015-05-22 09:35:42] VERBOSE[-1] app_dial.c: – DAHDI/i1/01127112280000-1a4 is proceeding passing it to SIP/440-00000202
[2015-05-22 09:35:44] VERBOSE[-1] app_dial.c: – DAHDI/i1/01127112280000-1a4 is making progress passing it to SIP/440-00000202
[2015-05-22 09:35:48] VERBOSE[-1] sig_pri.c: – Span 1: Channel 0/1 got hangup request, cause 16
[2015-05-22 09:35:48] VERBOSE[-1] chan_dahdi.c: – Hungup ‘DAHDI/i1/01127112280000-1a4’
[2015-05-22 09:35:48] VERBOSE[-1] app_dial.c: – No one is available to answer at this time (1:0/0/0)
[2015-05-22 09:35:48] VERBOSE[-1] pbx.c: – Executing [[email protected]:23] NoOp(“SIP/440-00000202”, “Dial failed for some reason with DIALSTATUS = NOANSWER and HANGUPCAUSE = 16”) in new stack
[2015-05-22 09:35:48] VERBOSE[-1] pbx.c: – Executing [[email protected]:24] Goto(“SIP/440-00000202”, “s-NOANSWER,1”) in new stack
[2015-05-22 09:35:48] VERBOSE[-1] pbx.c: – Goto (macro-dialout-trunk,s-NOANSWER,1)
[2015-05-22 09:35:48] VERBOSE[-1] pbx.c: – Executing [[email protected]:1] NoOp(“SIP/440-00000202”, “Dial failed due to trunk reporting NOANSWER - giving up”) in new stack
[2015-05-22 09:35:48] VERBOSE[-1] pbx.c: – Executing [[email protected]:2] Progress(“SIP/440-00000202”, “”) in new stack
[2015-05-22 09:35:48] VERBOSE[-1] pbx.c: – Executing [[email protected]:3] Playback(“SIP/440-00000202”, “number-not-answering,noanswer”) in new stack
[2015-05-22 09:35:48] VERBOSE[-1] file.c: – <SIP/440-00000202> Playing ‘number-not-answering.ulaw’ (language ‘en’)
[2015-05-22 09:35:50] VERBOSE[-1] pbx.c: – Executing [[email protected]:4] Congestion(“SIP/440-00000202”, “20”) in new stack
[2015-05-22 09:35:50] WARNING[-1] channel.c: Prodding channel ‘SIP/440-00000202’ failed

Anyone want to play a guessing game?

You best let people know more details than above, we could guess all day who the SIP provider is and if you have paid said provider for international calling, or if you have another provider for international calling.

Details, Details and more details will get you more answers.