FreePBX | Register | Issues | Wiki | Portal | Support

Cannot configure an IVR


(Toure Amidou) #1

Hi
I have a problem when configuring an IVR in Freepbx
This is what I proceeed
1 I created an IVR
2 After that I created an extension for my IVR using the number 2003
3 I created an Inbound route and set the DID number of my inboud route to 2003
4 In the page SET Destination I selected IVR and I associated a recording that I was added previously
5 I login in Xlite with the credentials of my extension 2003
6 When I call my IVR I can respond but I hear a music that is not the recording I have used

Is someone who could help me?
Thanks


#2

The inbound route should be pointed to the IVR, not the extension


(Toure Amidou) #3

Thank you It’s work


(system) closed #4

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.