I’m currently dealing with a very peculiar issue on my hosted PBX running the latest FreePBX distro. Everything’s working fine so far and I’m getting quite familiar with the system. I’m using 3 Cisco SPA-303 phones to connect to my FreePBX on a standard connection, but two of these phones can place outgoing calls without an issue, but when I try to call them internally, I get a “The person on that extension is unavailable”. I’ve logged in to the asterisk console and have copied the call process on both scenarios: the first one tracks an incoming call on the phone that WORKS; the second traces a call on the phone that REFUSES to receive calls. One interesting point that might be of help: when I log into one of the problematic phones (that won’t receive calls), and re-initiate the connection to the PBX server (let’s say change password or any other configuration that requires a reboot and re-registration), that phone will receive calls for a minute or two, but then will go back to the same state. Here are the logs:
In both cases the outgoing call is being performed from extension 110 (soft phone) to ext. 103 (works) and ext. 102 (refuses).
THE PHONE THAT RECEIVES CALLS:
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
– Executing [103@from-internal:1] GotoIf(“SIP/110-000001d2”, “1?ext-local,103,1”) in new stack
– Goto (ext-local,103,1)
– Executing [103@ext-local:1] Set(“SIP/110-000001d2”, “__RINGTIMER=15”) in new stack
– Executing [103@ext-local:2] Macro(“SIP/110-000001d2”, “exten-vm,novm,103,0,0,0”) in new stack
– Executing [s@macro-exten-vm:1] Macro(“SIP/110-000001d2”, “user-callerid,”) in new stack
– Executing [s@macro-user-callerid:1] Set(“SIP/110-000001d2”, “TOUCH_MONITOR=1400184767.466”) in new stack
– Executing [s@macro-user-callerid:2] Set(“SIP/110-000001d2”, “AMPUSER=110”) in new stack
– Executing [s@macro-user-callerid:3] GotoIf(“SIP/110-000001d2”, “0?report”) in new stack
– Executing [s@macro-user-callerid:4] ExecIf(“SIP/110-000001d2”, “1?Set(REALCALLERIDNUM=110)”) in new stack
– Executing [s@macro-user-callerid:5] Set(“SIP/110-000001d2”, “AMPUSER=110”) in new stack
– Executing [s@macro-user-callerid:6] GotoIf(“SIP/110-000001d2”, “0?limit”) in new stack
– Executing [s@macro-user-callerid:7] Set(“SIP/110-000001d2”, “AMPUSERCIDNAME=Conference Room”) in new stack
– Executing [s@macro-user-callerid:8] GotoIf(“SIP/110-000001d2”, “0?report”) in new stack
– Executing [s@macro-user-callerid:9] Set(“SIP/110-000001d2”, “AMPUSERCID=110”) in new stack
– Executing [s@macro-user-callerid:10] Set(“SIP/110-000001d2”, “__DIAL_OPTIONS=Ttr”) in new stack
– Executing [s@macro-user-callerid:11] Set(“SIP/110-000001d2”, “CALLERID(all)=“Conference Room” <110>”) in new stack
– Executing [s@macro-user-callerid:12] GotoIf(“SIP/110-000001d2”, “0?limit”) in new stack
– Executing [s@macro-user-callerid:13] ExecIf(“SIP/110-000001d2”, “0?Set(GROUP(concurrency_limit)=110)”) in new stack
– Executing [s@macro-user-callerid:14] ExecIf(“SIP/110-000001d2”, “0?Set(CHANNEL(language)=)”) in new stack
– Executing [s@macro-user-callerid:15] GosubIf(“SIP/110-000001d2”, “7?sub-ccss,s,1(macro-exten-vm,103)”) in new stack
– Executing [s@sub-ccss:1] ExecIf(“SIP/110-000001d2”, “0?Return()”) in new stack
– Executing [s@sub-ccss:2] Set(“SIP/110-000001d2”, “CCSS_SETUP=TRUE”) in new stack
– Executing [s@sub-ccss:3] GosubIf(“SIP/110-000001d2”, “0?monitor_config,1(macro-exten-vm,103):monitor_default,1(macro-exten-vm,103)”) in new stack
– Executing [monitor_default@sub-ccss:1] GotoIf(“SIP/110-000001d2”, “1?is_exten”) in new stack
– Goto (sub-ccss,monitor_default,4)
– Executing [monitor_default@sub-ccss:4] Set(“SIP/110-000001d2”, “CALLCOMPLETION(cc_monitor_policy)=generic”) in new stack
– Executing [monitor_default@sub-ccss:5] Set(“SIP/110-000001d2”, “CALLCOMPLETION(cc_max_monitors)=5”) in new stack
– Executing [monitor_default@sub-ccss:6] Return(“SIP/110-000001d2”, “TRUE”) in new stack
– Executing [s@sub-ccss:4] GosubIf(“SIP/110-000001d2”, “7?agent_config,1():agent_default,1()”) in new stack
– Executing [agent_config@sub-ccss:1] Set(“SIP/110-000001d2”, “CALLCOMPLETION(cc_agent_policy)=generic”) in new stack
– Executing [agent_config@sub-ccss:2] Set(“SIP/110-000001d2”, “CALLCOMPLETION(cc_offer_timer)=30”) in new stack
– Executing [agent_config@sub-ccss:3] Set(“SIP/110-000001d2”, “CALLCOMPLETION(ccbs_available_timer)=”) in new stack
– Executing [agent_config@sub-ccss:4] Set(“SIP/110-000001d2”, “CALLCOMPLETION(ccnr_available_timer)=”) in new stack
– Executing [agent_config@sub-ccss:5] Set(“SIP/110-000001d2”, “CALLCOMPLETION(cc_callback_macro)=ccss-default”) in new stack
– Executing [agent_config@sub-ccss:6] ExecIf(“SIP/110-000001d2”, “1?Set(CALLCOMPLETION(cc_recall_timer)=)”) in new stack
– Executing [agent_config@sub-ccss:7] ExecIf(“SIP/110-000001d2”, “1?Set(CALLCOMPLETION(cc_max_agents)=)”) in new stack
– Executing [agent_config@sub-ccss:8] ExecIf(“SIP/110-000001d2”, “0?Set(CALLCOMPLETION(cc_agent_dialstring)=Local/110_103@from-ccss-)”) in new stack
– Executing [agent_config@sub-ccss:9] Set(“SIP/110-000001d2”, “CALLCOMPLETION(cc_callback_macro)=ccss-default”) in new stack
– Executing [agent_config@sub-ccss:10] Return(“SIP/110-000001d2”, “”) in new stack
– Executing [s@sub-ccss:5] Set(“SIP/110-000001d2”, “DB(AMPUSER/110/ccss/last_number)=103”) in new stack
– Executing [s@sub-ccss:6] Return(“SIP/110-000001d2”, “”) in new stack
– Executing [s@macro-user-callerid:16] GotoIf(“SIP/110-000001d2”, “0?continue”) in new stack
– Executing [s@macro-user-callerid:17] Set(“SIP/110-000001d2”, “__TTL=64”) in new stack
– Executing [s@macro-user-callerid:18] GotoIf(“SIP/110-000001d2”, “1?continue”) in new stack
– Goto (macro-user-callerid,s,29)
– Executing [s@macro-user-callerid:29] Set(“SIP/110-000001d2”, “CALLERID(number)=110”) in new stack
– Executing [s@macro-user-callerid:30] Set(“SIP/110-000001d2”, “CALLERID(name)=Conference Room”) in new stack
– Executing [s@macro-user-callerid:31] Set(“SIP/110-000001d2”, “CDR(cnum)=110”) in new stack
– Executing [s@macro-user-callerid:32] Set(“SIP/110-000001d2”, “CDR(cnam)=Conference Room”) in new stack
– Executing [s@macro-user-callerid:33] Set(“SIP/110-000001d2”, “CHANNEL(language)=en”) in new stack
– Executing [s@macro-exten-vm:2] Set(“SIP/110-000001d2”, “RingGroupMethod=none”) in new stack
– Executing [s@macro-exten-vm:3] Set(“SIP/110-000001d2”, “__EXTTOCALL=103”) in new stack
– Executing [s@macro-exten-vm:4] Set(“SIP/110-000001d2”, “__PICKUPMARK=103”) in new stack
– Executing [s@macro-exten-vm:5] Set(“SIP/110-000001d2”, “RT=”) in new stack
– Executing [s@macro-exten-vm:6] ExecIf(“SIP/110-000001d2”, “0?Macro(vm,novm,DIRECTDIAL,)”) in new stack
– Executing [s@macro-exten-vm:7] ExecIf(“SIP/110-000001d2”, “0?MacroExit()”) in new stack
– Executing [s@macro-exten-vm:8] Gosub(“SIP/110-000001d2”, “sub-record-check,s,1(exten,103,)”) in new stack
– Executing [s@sub-record-check:1] Set(“SIP/110-000001d2”, “REC_POLICY_MODE_SAVE=”) in new stack
– Executing [s@sub-record-check:2] GotoIf(“SIP/110-000001d2”, “1?check”) in new stack
– Goto (sub-record-check,s,7)
– Executing [s@sub-record-check:7] Set(“SIP/110-000001d2”, “__MON_FMT=wav”) in new stack
– Executing [s@sub-record-check:8] GotoIf(“SIP/110-000001d2”, “1?next”) in new stack
– Goto (sub-record-check,s,11)
– Executing [s@sub-record-check:11] ExecIf(“SIP/110-000001d2”, “0?Return()”) in new stack
– Executing [s@sub-record-check:12] ExecIf(“SIP/110-000001d2”, “0?Set(__REC_POLICY_MODE=)”) in new stack
– Executing [s@sub-record-check:13] GotoIf(“SIP/110-000001d2”, “0?exten,1”) in new stack
– Executing [s@sub-record-check:14] Set(“SIP/110-000001d2”, “__REC_STATUS=INITIALIZED”) in new stack
– Executing [s@sub-record-check:15] Set(“SIP/110-000001d2”, “NOW=1400184767”) in new stack
– Executing [s@sub-record-check:16] Set(“SIP/110-000001d2”, “__DAY=15”) in new stack
– Executing [s@sub-record-check:17] Set(“SIP/110-000001d2”, “__MONTH=05”) in new stack
– Executing [s@sub-record-check:18] Set(“SIP/110-000001d2”, “__YEAR=2014”) in new stack
– Executing [s@sub-record-check:19] Set(“SIP/110-000001d2”, “__TIMESTR=20140515-161247”) in new stack
– Executing [s@sub-record-check:20] Set(“SIP/110-000001d2”, “__FROMEXTEN=110”) in new stack
– Executing [s@sub-record-check:21] Set(“SIP/110-000001d2”, “__CALLFILENAME=exten-103-110-20140515-161247-1400184767.466”) in new stack
– Executing [s@sub-record-check:22] Goto(“SIP/110-000001d2”, “exten,1”) in new stack
– Goto (sub-record-check,exten,1)
– Executing [exten@sub-record-check:1] GotoIf(“SIP/110-000001d2”, “0?callee”) in new stack
– Executing [exten@sub-record-check:2] Set(“SIP/110-000001d2”, “__REC_POLICY_MODE=dontcare”) in new stack
– Executing [exten@sub-record-check:3] GotoIf(“SIP/110-000001d2”, “1?caller”) in new stack
– Goto (sub-record-check,exten,10)
– Executing [exten@sub-record-check:10] Set(“SIP/110-000001d2”, “__REC_POLICY_MODE=dontcare”) in new stack
– Executing [exten@sub-record-check:11] GosubIf(“SIP/110-000001d2”, “0?record,1(exten,103,110)”) in new stack
– Executing [exten@sub-record-check:12] Return(“SIP/110-000001d2”, “”) in new stack
– Executing [s@macro-exten-vm:9] GotoIf(“SIP/110-000001d2”, “1?macrodial”) in new stack
– Goto (macro-exten-vm,s,15)
– Executing [s@macro-exten-vm:15] GosubIf(“SIP/110-000001d2”, “0?clrheader,1()”) in new stack
– Executing [s@macro-exten-vm:16] Macro(“SIP/110-000001d2”, “dial-one,Ttr,103”) in new stack
– Executing [s@macro-dial-one:1] Set(“SIP/110-000001d2”, “DEXTEN=103”) in new stack
– Executing [s@macro-dial-one:2] Set(“SIP/110-000001d2”, “DIALSTATUS_CW=”) in new stack
– Executing [s@macro-dial-one:3] GosubIf(“SIP/110-000001d2”, “0?screen,1()”) in new stack
– Executing [s@macro-dial-one:4] GosubIf(“SIP/110-000001d2”, “0?cf,1()”) in new stack
– Executing [s@macro-dial-one:5] GotoIf(“SIP/110-000001d2”, “1?skip1”) in new stack
– Goto (macro-dial-one,s,8)
– Executing [s@macro-dial-one:8] GotoIf(“SIP/110-000001d2”, “0?nodial”) in new stack
– Executing [s@macro-dial-one:9] GotoIf(“SIP/110-000001d2”, “0?continue”) in new stack
– Executing [s@macro-dial-one:10] Set(“SIP/110-000001d2”, “EXTHASCW=ENABLED”) in new stack
– Executing [s@macro-dial-one:11] GotoIf(“SIP/110-000001d2”, “0?next1:cwinusebusy”) in new stack
– Goto (macro-dial-one,s,23)
– Executing [s@macro-dial-one:23] GotoIf(“SIP/110-000001d2”, “1?next3:continue”) in new stack
– Goto (macro-dial-one,s,24)
– Executing [s@macro-dial-one:24] ExecIf(“SIP/110-000001d2”, “0?Set(DIALSTATUS_CW=BUSY)”) in new stack
– Executing [s@macro-dial-one:25] GotoIf(“SIP/110-000001d2”, “0?nodial”) in new stack
– Executing [s@macro-dial-one:26] GosubIf(“SIP/110-000001d2”, “1?dstring,1():dlocal,1()”) in new stack
– Executing [dstring@macro-dial-one:1] Set(“SIP/110-000001d2”, “DSTRING=”) in new stack
– Executing [dstring@macro-dial-one:2] Set(“SIP/110-000001d2”, “DEVICES=103”) in new stack
– Executing [dstring@macro-dial-one:3] ExecIf(“SIP/110-000001d2”, “0?Return()”) in new stack
– Executing [dstring@macro-dial-one:4] ExecIf(“SIP/110-000001d2”, “0?Set(DEVICES=03)”) in new stack
– Executing [dstring@macro-dial-one:5] Set(“SIP/110-000001d2”, “LOOPCNT=1”) in new stack
– Executing [dstring@macro-dial-one:6] Set(“SIP/110-000001d2”, “ITER=1”) in new stack
– Executing [dstring@macro-dial-one:7] Set(“SIP/110-000001d2”, “THISDIAL=SIP/103”) in new stack
– Executing [dstring@macro-dial-one:8] GosubIf(“SIP/110-000001d2”, “1?zap2dahdi,1()”) in new stack
– Executing [zap2dahdi@macro-dial-one:1] ExecIf(“SIP/110-000001d2”, “0?Return()”) in new stack
– Executing [zap2dahdi@macro-dial-one:2] Set(“SIP/110-000001d2”, “NEWDIAL=”) in new stack
– Executing [zap2dahdi@macro-dial-one:3] Set(“SIP/110-000001d2”, “LOOPCNT2=1”) in new stack
– Executing [zap2dahdi@macro-dial-one:4] Set(“SIP/110-000001d2”, “ITER2=1”) in new stack
– Executing [zap2dahdi@macro-dial-one:5] Set(“SIP/110-000001d2”, “THISPART2=SIP/103”) in new stack
– Executing [zap2dahdi@macro-dial-one:6] ExecIf(“SIP/110-000001d2”, “0?Set(THISPART2=DAHDI/103)”) in new stack
– Executing [zap2dahdi@macro-dial-one:7] Set(“SIP/110-000001d2”, “NEWDIAL=SIP/103&”) in new stack
– Executing [zap2dahdi@macro-dial-one:8] Set(“SIP/110-000001d2”, “ITER2=2”) in new stack
– Executing [zap2dahdi@macro-dial-one:9] GotoIf(“SIP/110-000001d2”, “0?begin2”) in new stack
– Executing [zap2dahdi@macro-dial-one:10] Set(“SIP/110-000001d2”, “THISDIAL=SIP/103”) in new stack
– Executing [zap2dahdi@macro-dial-one:11] Return(“SIP/110-000001d2”, “”) in new stack
– Executing [dstring@macro-dial-one:9] Set(“SIP/110-000001d2”, “DSTRING=SIP/103&”) in new stack
– Executing [dstring@macro-dial-one:10] Set(“SIP/110-000001d2”, “ITER=2”) in new stack
– Executing [dstring@macro-dial-one:11] GotoIf(“SIP/110-000001d2”, “0?begin”) in new stack
– Executing [dstring@macro-dial-one:12] Set(“SIP/110-000001d2”, “DSTRING=SIP/103”) in new stack
– Executing [dstring@macro-dial-one:13] Return(“SIP/110-000001d2”, “”) in new stack
– Executing [s@macro-dial-one:27] GotoIf(“SIP/110-000001d2”, “0?nodial”) in new stack
– Executing [s@macro-dial-one:28] GotoIf(“SIP/110-000001d2”, “0?skiptrace”) in new stack
– Executing [s@macro-dial-one:29] GosubIf(“SIP/110-000001d2”, “1?ctset,1():ctclear,1()”) in new stack
– Executing [ctset@macro-dial-one:1] Set(“SIP/110-000001d2”, “DB(CALLTRACE/103)=110”) in new stack
– Executing [ctset@macro-dial-one:2] Return(“SIP/110-000001d2”, “”) in new stack
– Executing [s@macro-dial-one:30] Set(“SIP/110-000001d2”, “D_OPTIONS=Ttr”) in new stack
– Executing [s@macro-dial-one:31] ExecIf(“SIP/110-000001d2”, “0?SIPAddHeader(Alert-Info: )”) in new stack
– Executing [s@macro-dial-one:32] ExecIf(“SIP/110-000001d2”, “0?SIPAddHeader()”) in new stack
– Executing [s@macro-dial-one:33] ExecIf(“SIP/110-000001d2”, “0?Set(CHANNEL(musicclass)=)”) in new stack
– Executing [s@macro-dial-one:34] GosubIf(“SIP/110-000001d2”, “0?qwait,1()”) in new stack
– Executing [s@macro-dial-one:35] Set(“SIP/110-000001d2”, “__CWIGNORE=”) in new stack
– Executing [s@macro-dial-one:36] Set(“SIP/110-000001d2”, “__KEEPCID=TRUE”) in new stack
– Executing [s@macro-dial-one:37] GotoIf(“SIP/110-000001d2”, “0?usegoto,1”) in new stack
– Executing [s@macro-dial-one:38] GotoIf(“SIP/110-000001d2”, “0?godial”) in new stack
– Executing [s@macro-dial-one:39] Gosub(“SIP/110-000001d2”, “sub-presencestate-display,s,1(103)”) in new stack
– Executing [s@sub-presencestate-display:1] Goto(“SIP/110-000001d2”, “state-,1”) in new stack
– Goto (sub-presencestate-display,state-,1)
– Executing [state-@sub-presencestate-display:1] Set(“SIP/110-000001d2”, “PRESENCESTATE_DISPLAY=”) in new stack
– Executing [state-@sub-presencestate-display:2] Return(“SIP/110-000001d2”, “”) in new stack
– Executing [s@macro-dial-one:40] Set(“SIP/110-000001d2”, “CONNECTEDLINE(name,i)=Tamir Alush”) in new stack
– Executing [s@macro-dial-one:41] Set(“SIP/110-000001d2”, “CONNECTEDLINE(num)=103”) in new stack
– Executing [s@macro-dial-one:42] Set(“SIP/110-000001d2”, “D_OPTIONS=TtrI”) in new stack
– Executing [s@macro-dial-one:43] Dial(“SIP/110-000001d2”, “SIP/103,TtrI”) in new stack
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
– Called SIP/103
– Connected line update to SIP/110-000001d2 prevented.
– SIP/103-000001d3 is ringing
== Spawn extension (macro-dial-one, s, 43) exited non-zero on ‘SIP/110-000001d2’ in macro ‘dial-one’
== Spawn extension (macro-exten-vm, s, 16) exited non-zero on ‘SIP/110-000001d2’ in macro ‘exten-vm’
== Spawn extension (ext-local, 103, 2) exited non-zero on ‘SIP/110-000001d2’
– Executing [h@ext-local:1] Macro(“SIP/110-000001d2”, “hangupcall,”) in new stack
– Executing [s@macro-hangupcall:1] GotoIf(“SIP/110-000001d2”, “1?theend”) in new stack
– Goto (macro-hangupcall,s,3)
– Executing [s@macro-hangupcall:3] ExecIf(“SIP/110-000001d2”, “0?Set(CDR(recordingfile)=)”) in new stack
– Executing [s@macro-hangupcall:4] Hangup(“SIP/110-000001d2”, “”) in new stack
== Spawn extension (macro-hangupcall, s, 4) exited non-zero on ‘SIP/110-000001d2’ in macro ‘hangupcall’
== Spawn extension (ext-local, h, 1) exited non-zero on ‘SIP/110-000001d2’
THE PHONE THAT REFUSES TO RECEIVE CALLS:
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
– Executing [102@from-internal:1] GotoIf(“SIP/110-000001d4”, “1?ext-local,102,1”) in new stack
– Goto (ext-local,102,1)
– Executing [102@ext-local:1] Set(“SIP/110-000001d4”, “__RINGTIMER=15”) in new stack
– Executing [102@ext-local:2] Macro(“SIP/110-000001d4”, “exten-vm,102,102,0,0,0”) in new stack
– Executing [s@macro-exten-vm:1] Macro(“SIP/110-000001d4”, “user-callerid,”) in new stack
– Executing [s@macro-user-callerid:1] Set(“SIP/110-000001d4”, “TOUCH_MONITOR=1400184806.468”) in new stack
– Executing [s@macro-user-callerid:2] Set(“SIP/110-000001d4”, “AMPUSER=110”) in new stack
– Executing [s@macro-user-callerid:3] GotoIf(“SIP/110-000001d4”, “0?report”) in new stack
– Executing [s@macro-user-callerid:4] ExecIf(“SIP/110-000001d4”, “1?Set(REALCALLERIDNUM=110)”) in new stack
– Executing [s@macro-user-callerid:5] Set(“SIP/110-000001d4”, “AMPUSER=110”) in new stack
– Executing [s@macro-user-callerid:6] GotoIf(“SIP/110-000001d4”, “0?limit”) in new stack
– Executing [s@macro-user-callerid:7] Set(“SIP/110-000001d4”, “AMPUSERCIDNAME=Conference Room”) in new stack
– Executing [s@macro-user-callerid:8] GotoIf(“SIP/110-000001d4”, “0?report”) in new stack
– Executing [s@macro-user-callerid:9] Set(“SIP/110-000001d4”, “AMPUSERCID=110”) in new stack
– Executing [s@macro-user-callerid:10] Set(“SIP/110-000001d4”, “__DIAL_OPTIONS=Ttr”) in new stack
– Executing [s@macro-user-callerid:11] Set(“SIP/110-000001d4”, “CALLERID(all)=“Conference Room” <110>”) in new stack
– Executing [s@macro-user-callerid:12] GotoIf(“SIP/110-000001d4”, “0?limit”) in new stack
– Executing [s@macro-user-callerid:13] ExecIf(“SIP/110-000001d4”, “0?Set(GROUP(concurrency_limit)=110)”) in new stack
– Executing [s@macro-user-callerid:14] ExecIf(“SIP/110-000001d4”, “0?Set(CHANNEL(language)=)”) in new stack
– Executing [s@macro-user-callerid:15] GosubIf(“SIP/110-000001d4”, “7?sub-ccss,s,1(macro-exten-vm,102)”) in new stack
– Executing [s@sub-ccss:1] ExecIf(“SIP/110-000001d4”, “0?Return()”) in new stack
– Executing [s@sub-ccss:2] Set(“SIP/110-000001d4”, “CCSS_SETUP=TRUE”) in new stack
– Executing [s@sub-ccss:3] GosubIf(“SIP/110-000001d4”, “0?monitor_config,1(macro-exten-vm,102):monitor_default,1(macro-exten-vm,102)”) in new stack
– Executing [monitor_default@sub-ccss:1] GotoIf(“SIP/110-000001d4”, “1?is_exten”) in new stack
– Goto (sub-ccss,monitor_default,4)
– Executing [monitor_default@sub-ccss:4] Set(“SIP/110-000001d4”, “CALLCOMPLETION(cc_monitor_policy)=generic”) in new stack
– Executing [monitor_default@sub-ccss:5] Set(“SIP/110-000001d4”, “CALLCOMPLETION(cc_max_monitors)=5”) in new stack
– Executing [monitor_default@sub-ccss:6] Return(“SIP/110-000001d4”, “TRUE”) in new stack
– Executing [s@sub-ccss:4] GosubIf(“SIP/110-000001d4”, “7?agent_config,1():agent_default,1()”) in new stack
– Executing [agent_config@sub-ccss:1] Set(“SIP/110-000001d4”, “CALLCOMPLETION(cc_agent_policy)=generic”) in new stack
– Executing [agent_config@sub-ccss:2] Set(“SIP/110-000001d4”, “CALLCOMPLETION(cc_offer_timer)=30”) in new stack
– Executing [agent_config@sub-ccss:3] Set(“SIP/110-000001d4”, “CALLCOMPLETION(ccbs_available_timer)=”) in new stack
– Executing [agent_config@sub-ccss:4] Set(“SIP/110-000001d4”, “CALLCOMPLETION(ccnr_available_timer)=”) in new stack
– Executing [agent_config@sub-ccss:5] Set(“SIP/110-000001d4”, “CALLCOMPLETION(cc_callback_macro)=ccss-default”) in new stack
– Executing [agent_config@sub-ccss:6] ExecIf(“SIP/110-000001d4”, “1?Set(CALLCOMPLETION(cc_recall_timer)=)”) in new stack
– Executing [agent_config@sub-ccss:7] ExecIf(“SIP/110-000001d4”, “1?Set(CALLCOMPLETION(cc_max_agents)=)”) in new stack
– Executing [agent_config@sub-ccss:8] ExecIf(“SIP/110-000001d4”, “0?Set(CALLCOMPLETION(cc_agent_dialstring)=Local/110_102@from-ccss-)”) in new stack
– Executing [agent_config@sub-ccss:9] Set(“SIP/110-000001d4”, “CALLCOMPLETION(cc_callback_macro)=ccss-default”) in new stack
– Executing [agent_config@sub-ccss:10] Return(“SIP/110-000001d4”, “”) in new stack
– Executing [s@sub-ccss:5] Set(“SIP/110-000001d4”, “DB(AMPUSER/110/ccss/last_number)=102”) in new stack
– Executing [s@sub-ccss:6] Return(“SIP/110-000001d4”, “”) in new stack
– Executing [s@macro-user-callerid:16] GotoIf(“SIP/110-000001d4”, “0?continue”) in new stack
– Executing [s@macro-user-callerid:17] Set(“SIP/110-000001d4”, “__TTL=64”) in new stack
– Executing [s@macro-user-callerid:18] GotoIf(“SIP/110-000001d4”, “1?continue”) in new stack
– Goto (macro-user-callerid,s,29)
– Executing [s@macro-user-callerid:29] Set(“SIP/110-000001d4”, “CALLERID(number)=110”) in new stack
– Executing [s@macro-user-callerid:30] Set(“SIP/110-000001d4”, “CALLERID(name)=Conference Room”) in new stack
– Executing [s@macro-user-callerid:31] Set(“SIP/110-000001d4”, “CDR(cnum)=110”) in new stack
– Executing [s@macro-user-callerid:32] Set(“SIP/110-000001d4”, “CDR(cnam)=Conference Room”) in new stack
– Executing [s@macro-user-callerid:33] Set(“SIP/110-000001d4”, “CHANNEL(language)=en”) in new stack
– Executing [s@macro-exten-vm:2] Set(“SIP/110-000001d4”, “RingGroupMethod=none”) in new stack
– Executing [s@macro-exten-vm:3] Set(“SIP/110-000001d4”, “__EXTTOCALL=102”) in new stack
– Executing [s@macro-exten-vm:4] Set(“SIP/110-000001d4”, “__PICKUPMARK=102”) in new stack
– Executing [s@macro-exten-vm:5] Set(“SIP/110-000001d4”, “RT=15”) in new stack
– Executing [s@macro-exten-vm:6] ExecIf(“SIP/110-000001d4”, “0?Macro(vm,102,DIRECTDIAL,)”) in new stack
– Executing [s@macro-exten-vm:7] ExecIf(“SIP/110-000001d4”, “0?MacroExit()”) in new stack
– Executing [s@macro-exten-vm:8] Gosub(“SIP/110-000001d4”, “sub-record-check,s,1(exten,102,)”) in new stack
– Executing [s@sub-record-check:1] Set(“SIP/110-000001d4”, “REC_POLICY_MODE_SAVE=”) in new stack
– Executing [s@sub-record-check:2] GotoIf(“SIP/110-000001d4”, “1?check”) in new stack
– Goto (sub-record-check,s,7)
– Executing [s@sub-record-check:7] Set(“SIP/110-000001d4”, “__MON_FMT=wav”) in new stack
– Executing [s@sub-record-check:8] GotoIf(“SIP/110-000001d4”, “1?next”) in new stack
– Goto (sub-record-check,s,11)
– Executing [s@sub-record-check:11] ExecIf(“SIP/110-000001d4”, “0?Return()”) in new stack
– Executing [s@sub-record-check:12] ExecIf(“SIP/110-000001d4”, “0?Set(__REC_POLICY_MODE=)”) in new stack
– Executing [s@sub-record-check:13] GotoIf(“SIP/110-000001d4”, “0?exten,1”) in new stack
– Executing [s@sub-record-check:14] Set(“SIP/110-000001d4”, “__REC_STATUS=INITIALIZED”) in new stack
– Executing [s@sub-record-check:15] Set(“SIP/110-000001d4”, “NOW=1400184806”) in new stack
– Executing [s@sub-record-check:16] Set(“SIP/110-000001d4”, “__DAY=15”) in new stack
– Executing [s@sub-record-check:17] Set(“SIP/110-000001d4”, “__MONTH=05”) in new stack
– Executing [s@sub-record-check:18] Set(“SIP/110-000001d4”, “__YEAR=2014”) in new stack
– Executing [s@sub-record-check:19] Set(“SIP/110-000001d4”, “__TIMESTR=20140515-161326”) in new stack
– Executing [s@sub-record-check:20] Set(“SIP/110-000001d4”, “__FROMEXTEN=110”) in new stack
– Executing [s@sub-record-check:21] Set(“SIP/110-000001d4”, “__CALLFILENAME=exten-102-110-20140515-161326-1400184806.468”) in new stack
– Executing [s@sub-record-check:22] Goto(“SIP/110-000001d4”, “exten,1”) in new stack
– Goto (sub-record-check,exten,1)
– Executing [exten@sub-record-check:1] GotoIf(“SIP/110-000001d4”, “0?callee”) in new stack
– Executing [exten@sub-record-check:2] Set(“SIP/110-000001d4”, “__REC_POLICY_MODE=dontcare”) in new stack
– Executing [exten@sub-record-check:3] GotoIf(“SIP/110-000001d4”, “1?caller”) in new stack
– Goto (sub-record-check,exten,10)
– Executing [exten@sub-record-check:10] Set(“SIP/110-000001d4”, “__REC_POLICY_MODE=dontcare”) in new stack
– Executing [exten@sub-record-check:11] GosubIf(“SIP/110-000001d4”, “0?record,1(exten,102,110)”) in new stack
– Executing [exten@sub-record-check:12] Return(“SIP/110-000001d4”, “”) in new stack
– Executing [s@macro-exten-vm:9] GotoIf(“SIP/110-000001d4”, “1?macrodial”) in new stack
– Goto (macro-exten-vm,s,15)
– Executing [s@macro-exten-vm:15] GosubIf(“SIP/110-000001d4”, “0?clrheader,1()”) in new stack
– Executing [s@macro-exten-vm:16] Macro(“SIP/110-000001d4”, “dial-one,15,Ttr,102”) in new stack
– Executing [s@macro-dial-one:1] Set(“SIP/110-000001d4”, “DEXTEN=102”) in new stack
– Executing [s@macro-dial-one:2] Set(“SIP/110-000001d4”, “DIALSTATUS_CW=”) in new stack
– Executing [s@macro-dial-one:3] GosubIf(“SIP/110-000001d4”, “0?screen,1()”) in new stack
– Executing [s@macro-dial-one:4] GosubIf(“SIP/110-000001d4”, “0?cf,1()”) in new stack
– Executing [s@macro-dial-one:5] GotoIf(“SIP/110-000001d4”, “1?skip1”) in new stack
– Goto (macro-dial-one,s,8)
– Executing [s@macro-dial-one:8] GotoIf(“SIP/110-000001d4”, “0?nodial”) in new stack
– Executing [s@macro-dial-one:9] GotoIf(“SIP/110-000001d4”, “0?continue”) in new stack
– Executing [s@macro-dial-one:10] Set(“SIP/110-000001d4”, “EXTHASCW=ENABLED”) in new stack
– Executing [s@macro-dial-one:11] GotoIf(“SIP/110-000001d4”, “0?next1:cwinusebusy”) in new stack
– Goto (macro-dial-one,s,23)
– Executing [s@macro-dial-one:23] GotoIf(“SIP/110-000001d4”, “1?next3:continue”) in new stack
– Goto (macro-dial-one,s,24)
– Executing [s@macro-dial-one:24] ExecIf(“SIP/110-000001d4”, “0?Set(DIALSTATUS_CW=BUSY)”) in new stack
– Executing [s@macro-dial-one:25] GotoIf(“SIP/110-000001d4”, “0?nodial”) in new stack
– Executing [s@macro-dial-one:26] GosubIf(“SIP/110-000001d4”, “1?dstring,1():dlocal,1()”) in new stack
– Executing [dstring@macro-dial-one:1] Set(“SIP/110-000001d4”, “DSTRING=”) in new stack
– Executing [dstring@macro-dial-one:2] Set(“SIP/110-000001d4”, “DEVICES=102”) in new stack
– Executing [dstring@macro-dial-one:3] ExecIf(“SIP/110-000001d4”, “0?Return()”) in new stack
– Executing [dstring@macro-dial-one:4] ExecIf(“SIP/110-000001d4”, “0?Set(DEVICES=02)”) in new stack
– Executing [dstring@macro-dial-one:5] Set(“SIP/110-000001d4”, “LOOPCNT=1”) in new stack
– Executing [dstring@macro-dial-one:6] Set(“SIP/110-000001d4”, “ITER=1”) in new stack
– Executing [dstring@macro-dial-one:7] Set(“SIP/110-000001d4”, “THISDIAL=SIP/102”) in new stack
– Executing [dstring@macro-dial-one:8] GosubIf(“SIP/110-000001d4”, “1?zap2dahdi,1()”) in new stack
– Executing [zap2dahdi@macro-dial-one:1] ExecIf(“SIP/110-000001d4”, “0?Return()”) in new stack
– Executing [zap2dahdi@macro-dial-one:2] Set(“SIP/110-000001d4”, “NEWDIAL=”) in new stack
– Executing [zap2dahdi@macro-dial-one:3] Set(“SIP/110-000001d4”, “LOOPCNT2=1”) in new stack
– Executing [zap2dahdi@macro-dial-one:4] Set(“SIP/110-000001d4”, “ITER2=1”) in new stack
– Executing [zap2dahdi@macro-dial-one:5] Set(“SIP/110-000001d4”, “THISPART2=SIP/102”) in new stack
– Executing [zap2dahdi@macro-dial-one:6] ExecIf(“SIP/110-000001d4”, “0?Set(THISPART2=DAHDI/102)”) in new stack
– Executing [zap2dahdi@macro-dial-one:7] Set(“SIP/110-000001d4”, “NEWDIAL=SIP/102&”) in new stack
– Executing [zap2dahdi@macro-dial-one:8] Set(“SIP/110-000001d4”, “ITER2=2”) in new stack
– Executing [zap2dahdi@macro-dial-one:9] GotoIf(“SIP/110-000001d4”, “0?begin2”) in new stack
– Executing [zap2dahdi@macro-dial-one:10] Set(“SIP/110-000001d4”, “THISDIAL=SIP/102”) in new stack
– Executing [zap2dahdi@macro-dial-one:11] Return(“SIP/110-000001d4”, “”) in new stack
– Executing [dstring@macro-dial-one:9] Set(“SIP/110-000001d4”, “DSTRING=SIP/102&”) in new stack
– Executing [dstring@macro-dial-one:10] Set(“SIP/110-000001d4”, “ITER=2”) in new stack
– Executing [dstring@macro-dial-one:11] GotoIf(“SIP/110-000001d4”, “0?begin”) in new stack
– Executing [dstring@macro-dial-one:12] Set(“SIP/110-000001d4”, “DSTRING=SIP/102”) in new stack
– Executing [dstring@macro-dial-one:13] Return(“SIP/110-000001d4”, “”) in new stack
– Executing [s@macro-dial-one:27] GotoIf(“SIP/110-000001d4”, “0?nodial”) in new stack
– Executing [s@macro-dial-one:28] GotoIf(“SIP/110-000001d4”, “0?skiptrace”) in new stack
– Executing [s@macro-dial-one:29] GosubIf(“SIP/110-000001d4”, “1?ctset,1():ctclear,1()”) in new stack
– Executing [ctset@macro-dial-one:1] Set(“SIP/110-000001d4”, “DB(CALLTRACE/102)=110”) in new stack
– Executing [ctset@macro-dial-one:2] Return(“SIP/110-000001d4”, “”) in new stack
– Executing [s@macro-dial-one:30] Set(“SIP/110-000001d4”, “D_OPTIONS=Ttr”) in new stack
– Executing [s@macro-dial-one:31] ExecIf(“SIP/110-000001d4”, “0?SIPAddHeader(Alert-Info: )”) in new stack
– Executing [s@macro-dial-one:32] ExecIf(“SIP/110-000001d4”, “0?SIPAddHeader()”) in new stack
– Executing [s@macro-dial-one:33] ExecIf(“SIP/110-000001d4”, “0?Set(CHANNEL(musicclass)=)”) in new stack
– Executing [s@macro-dial-one:34] GosubIf(“SIP/110-000001d4”, “0?qwait,1()”) in new stack
– Executing [s@macro-dial-one:35] Set(“SIP/110-000001d4”, “__CWIGNORE=”) in new stack
– Executing [s@macro-dial-one:36] Set(“SIP/110-000001d4”, “__KEEPCID=TRUE”) in new stack
– Executing [s@macro-dial-one:37] GotoIf(“SIP/110-000001d4”, “0?usegoto,1”) in new stack
– Executing [s@macro-dial-one:38] GotoIf(“SIP/110-000001d4”, “0?godial”) in new stack
– Executing [s@macro-dial-one:39] Gosub(“SIP/110-000001d4”, “sub-presencestate-display,s,1(102)”) in new stack
– Executing [s@sub-presencestate-display:1] Goto(“SIP/110-000001d4”, “state-,1”) in new stack
– Goto (sub-presencestate-display,state-,1)
– Executing [state-@sub-presencestate-display:1] Set(“SIP/110-000001d4”, “PRESENCESTATE_DISPLAY=”) in new stack
– Executing [state-@sub-presencestate-display:2] Return(“SIP/110-000001d4”, “”) in new stack
– Executing [s@macro-dial-one:40] Set(“SIP/110-000001d4”, “CONNECTEDLINE(name,i)=Iris Sribman”) in new stack
– Executing [s@macro-dial-one:41] Set(“SIP/110-000001d4”, “CONNECTEDLINE(num)=102”) in new stack
– Executing [s@macro-dial-one:42] Set(“SIP/110-000001d4”, “D_OPTIONS=TtrI”) in new stack
– Executing [s@macro-dial-one:43] Dial(“SIP/110-000001d4”, “SIP/102,15,TtrI”) in new stack
== Everyone is busy/congested at this time (1:0/0/1)
– Executing [s@macro-dial-one:44] ExecIf(“SIP/110-000001d4”, “0?MacroExit()”) in new stack
– Executing [s@macro-dial-one:45] ExecIf(“SIP/110-000001d4”, “0?Set(DIALSTATUS=)”) in new stack
– Executing [s@macro-dial-one:46] GosubIf(“SIP/110-000001d4”, “0?s-CHANUNAVAIL,1()”) in new stack
– Executing [s@macro-dial-one:47] MacroExit(“SIP/110-000001d4”, “”) in new stack
– Executing [s@macro-exten-vm:17] Set(“SIP/110-000001d4”, “SV_DIALSTATUS=CHANUNAVAIL”) in new stack
– Executing [s@macro-exten-vm:18] GosubIf(“SIP/110-000001d4”, “0?docfu,1()”) in new stack
– Executing [s@macro-exten-vm:19] GosubIf(“SIP/110-000001d4”, “0?docfb,1()”) in new stack
– Executing [s@macro-exten-vm:20] Set(“SIP/110-000001d4”, “DIALSTATUS=CHANUNAVAIL”) in new stack
– Executing [s@macro-exten-vm:21] ExecIf(“SIP/110-000001d4”, “0?MacroExit()”) in new stack
– Executing [s@macro-exten-vm:22] GotoIf(“SIP/110-000001d4”, “0?s-CHANUNAVAIL,1”) in new stack
– Executing [s@macro-exten-vm:23] Macro(“SIP/110-000001d4”, “vm,102,CHANUNAVAIL,”) in new stack
– Executing [s@macro-vm:1] Macro(“SIP/110-000001d4”, “user-callerid,SKIPTTL”) in new stack
– Executing [s@macro-user-callerid:1] Set(“SIP/110-000001d4”, “TOUCH_MONITOR=1400184806.468”) in new stack
– Executing [s@macro-user-callerid:2] Set(“SIP/110-000001d4”, “AMPUSER=110”) in new stack
– Executing [s@macro-user-callerid:3] GotoIf(“SIP/110-000001d4”, “15?report”) in new stack
– Goto (macro-user-callerid,s,16)
– Executing [s@macro-user-callerid:16] GotoIf(“SIP/110-000001d4”, “1?continue”) in new stack
– Goto (macro-user-callerid,s,29)
– Executing [s@macro-user-callerid:29] Set(“SIP/110-000001d4”, “CALLERID(number)=110”) in new stack
– Executing [s@macro-user-callerid:30] Set(“SIP/110-000001d4”, “CALLERID(name)=Conference Room”) in new stack
– Executing [s@macro-user-callerid:31] Set(“SIP/110-000001d4”, “CDR(cnum)=110”) in new stack
– Executing [s@macro-user-callerid:32] Set(“SIP/110-000001d4”, “CDR(cnam)=Conference Room”) in new stack
– Executing [s@macro-user-callerid:33] Set(“SIP/110-000001d4”, “CHANNEL(language)=en”) in new stack
– Executing [s@macro-vm:2] Set(“SIP/110-000001d4”, “VMGAIN=”) in new stack
– Executing [s@macro-vm:3] Macro(“SIP/110-000001d4”, “blkvm-check,”) in new stack
– Executing [s@macro-blkvm-check:1] Set(“SIP/110-000001d4”, “GOSUB_RETVAL=”) in new stack
– Executing [s@macro-blkvm-check:2] ExecIf(“SIP/110-000001d4”, “0?Set(GOSUB_RETVAL=TRUE)”) in new stack
– Executing [s@macro-blkvm-check:3] MacroExit(“SIP/110-000001d4”, “”) in new stack
– Executing [s@macro-vm:4] GotoIf(“SIP/110-000001d4”, “1?vmx,1”) in new stack
– Goto (macro-vm,vmx,1)
– Executing [vmx@macro-vm:1] Set(“SIP/110-000001d4”, “MEXTEN=102”) in new stack
– Executing [vmx@macro-vm:2] Set(“SIP/110-000001d4”, “MMODE=CHANUNAVAIL”) in new stack
– Executing [vmx@macro-vm:3] Set(“SIP/110-000001d4”, “RETVM=”) in new stack
– Executing [vmx@macro-vm:4] Set(“SIP/110-000001d4”, “MODE=unavail”) in new stack
– Executing [vmx@macro-vm:5] GotoIf(“SIP/110-000001d4”, “1?chknomsg”) in new stack
– Goto (macro-vm,vmx,7)
– Executing [vmx@macro-vm:7] GotoIf(“SIP/110-000001d4”, “0?s-CHANUNAVAIL,1”) in new stack
– Executing [vmx@macro-vm:8] GotoIf(“SIP/110-000001d4”, “1?notdirect”) in new stack
– Goto (macro-vm,vmx,10)
– Executing [vmx@macro-vm:10] NoOp(“SIP/110-000001d4”, "Checking if ext 102 is enabled: ") in new stack
– Executing [vmx@macro-vm:11] GotoIf(“SIP/110-000001d4”, “1?s-CHANUNAVAIL,1”) in new stack
– Goto (macro-vm,s-CHANUNAVAIL,1)
– Executing [s-CHANUNAVAIL@macro-vm:1] Macro(“SIP/110-000001d4”, “get-vmcontext,102”) in new stack
– Executing [s@macro-get-vmcontext:1] Set(“SIP/110-000001d4”, “VMCONTEXT=default”) in new stack
– Executing [s@macro-get-vmcontext:2] GotoIf(“SIP/110-000001d4”, “0?200:300”) in new stack
– Goto (macro-get-vmcontext,s,300)
– Executing [s@macro-get-vmcontext:300] NoOp(“SIP/110-000001d4”, “”) in new stack
– Executing [s-CHANUNAVAIL@macro-vm:2] VoiceMail(“SIP/110-000001d4”, “102@default,u”) in new stack
– <SIP/110-000001d4> Playing ‘vm-theperson.ulaw’ (language ‘en’)
> 0x7fa70000ff80 – Probation passed - setting RTP source address to 73.179.79.63:4008
– <SIP/110-000001d4> Playing ‘digits/1.ulaw’ (language ‘en’)
– <SIP/110-000001d4> Playing ‘digits/0.ulaw’ (language ‘en’)
– <SIP/110-000001d4> Playing ‘digits/2.ulaw’ (language ‘en’)
– <SIP/110-000001d4> Playing ‘vm-isunavail.ulaw’ (language ‘en’)
– <SIP/110-000001d4> Playing ‘vm-intro.ulaw’ (language ‘en’)
== Spawn extension (macro-vm, s-CHANUNAVAIL, 2) exited non-zero on ‘SIP/110-000001d4’ in macro ‘vm’
== Spawn extension (macro-exten-vm, s, 23) exited non-zero on ‘SIP/110-000001d4’ in macro ‘exten-vm’
== Spawn extension (ext-local, 102, 2) exited non-zero on ‘SIP/110-000001d4’
– Executing [h@ext-local:1] Macro(“SIP/110-000001d4”, “hangupcall,”) in new stack
– Executing [s@macro-hangupcall:1] GotoIf(“SIP/110-000001d4”, “1?theend”) in new stack
– Goto (macro-hangupcall,s,3)
– Executing [s@macro-hangupcall:3] ExecIf(“SIP/110-000001d4”, “0?Set(CDR(recordingfile)=)”) in new stack
– Executing [s@macro-hangupcall:4] Hangup(“SIP/110-000001d4”, “”) in new stack
== Spawn extension (macro-hangupcall, s, 4) exited non-zero on ‘SIP/110-000001d4’ in macro ‘hangupcall’
== Spawn extension (ext-local, h, 1) exited non-zero on ‘SIP/110-000001d4’
Any idea what the problem might be? I can attach screenshot of the Cisco phone’s configuration page if needed.