Hi all,
Recently had an issue where we were getting cause 38 which was coming from the provider where they had blocked the gateway. That was fixed yesterday and now we can only have one incoming/outgoing call at any one time, otherwise we get a message “All Circuits are Busy”.
Is this a provider issue as the cause showing on the logfile is 34, which is no circuit/channel available.
I have contacted our provider, they keep coming back with security settings which are there, so am somewhat baffled to say the least.
Any help as always be appreciated.
Thanks
Have you tried an amportal restart? It sounds like they left some limitations on from their end.
Can you reply with trunk config with masked out credentials?
Yep done amportal restart several times.
We have a DAHDI PRI card installed so we dont have a trunk config as such. All goes go via the PRI card via Dahdi group 0 trunk setting. We have maximum of 31 channels, allowing any CID.
This is the setting we have in our SIP Settings
vmexten=*97
context=from-sip-external
callerid=Unknown
notifyringing=yes
notifyhold=yes
tos_sip=cs3
tos_audio=ef
tos_video=af41
alwaysauthreject=yes
useragent=FPBX-2.11.0(1.8.15)
disallow=all
allow=ulaw
allow=gsm
allow=g729
allow=alaw
verify=yes
qualify=yes
callevents=no
jbenable=no
maxexpiry=3600
defaultexpiry=120
allowguest=yes
minexpiry=60
srvlookup=no
registerattempts=0
registertimeout=20
notifyhold=yes
rtpkeepalive=0
g726nonstandard=no
videosupport=no
maxcallbitrate=384
canreinvite=no
rtptimeout=30
rtpholdtimeout=300
notifyringing=yes
checkmwi=10
nat=yes
externip=xx.xx.xx.xx
localnet=192.168.1.0/255.255.255.0
Setting in System.conf in the /etc/dahdi is
span=1,0,0,CCS,HDB3
bchan=1-15,17-31
dchan=16
loadzone=uk
defaultzone=uk
For some reason, the word span is highlighted in yellow. Unusual
Problem has been solved from BTs end and also needed to configure 5 channels only on Group0 on the Dahdi Confiq settings