Can make calls, can't recieve calls

Hello,

I just installed and almost everything is running fine.
I can make calls perfectly however I can not receive calls.

When users dial in they hear nothing, the PBX IS picking up the call but then it just hangs. Reviewing the report through the control panel I get the following message:

CLID: AsteriDex data base open failed
DST: s
Disposition: Answered

sipgate trunk peer details:
type=peer
username=XXXX
fromuser=XXXX
secret=XXXX
context=from-trunk
host=sipgate.com
fromdomain=sipgate.com
insecure=very
caninvite=no
canreinvite=no
nat=yes
disallow=all
allow=ulaw&alaw

the only thing that I’ve done outside of the outlined instructions was delete default extensions 705-716 and also removed those from the ringall ring group.

thank you

You’ve provided the minimal amount of info to allow us to help you?

What did you install? What distribution of Asterisk? PiaF AsteriskNow, etc… Did you re-invent the wheel and install everything on your own? What version of Linux? FreepBX? Apache? MySQL, etc…

You say “Reviewing the report through the control panel”, what exactly are you seeing? Which “outlined instructions” are you referring to?

Do you have a catch-all inbound route set up? This is similar to a default route in networking. Do you have any inbound routes set up? This are inbound rules (part of the dialplan) that tells asterisk what to do with inbound calls.

Thanks for letting me know.

I installed PIAF on Centos 5.2 with Orgasmatron.

I was able to finally fix the issue by editing the inbound route.

Thank you for your help,
Steven