Hi everyone,
Sometime from closing in December to opening in the new year has broken our FreePBX setup running on a Raspberry Pi. We pay for a few lines through MWeb which all seems to be working correctly but dialing any of the trunks simply results in a generic “The telephone number you have called is not available at this time“ message. We have a Gigaset VOIP setup that FreePBX would dial for incoming calls which obviously doesn’t work now either. If I manually connect the Gigaset phones through to our MWeb lines then I am able to receive and dial new calls.
Below is a log of an outgoing call:
SmJ6sVfiTH | SourceBin where “” is the number that I dialed and ““ is one of our trunks numbers (Disabled, but it’s the primary one that our customers dial).
Here is the log for when I enable the trunk:
I hope that this “proves” that MWeb (our provider) likely isn’t at fault as using our Gigaset VOIPs directly works and dialing outbound from a VOIP (When the trunk is enabled and setup for FreePBX) works as well. Dialing the contact number of the enabled trunk produces absolutely no logs at all. We’ve got about 4 VOIP phones connected to this system so running on only 1 (our primary contact number which FreePBX used to route to the 4 VOIPs) is a little bit rough.
