Hi all
I am working on a small call center project, but the calls from the queue call back are blocked by pinset pro.
Will there be any way to set Pinless Dialing in a queue in the same way that it is configured in an extension?
Thanks
Hi all
I am working on a small call center project, but the calls from the queue call back are blocked by pinset pro.
Will there be any way to set Pinless Dialing in a queue in the same way that it is configured in an extension?
Thanks
You could configure the callback with a long, unguessable ‘number prepend’ and then dedicate a pinless outbound route to strip the prefix before dialing.
Thanks!!