Callers not leaving Voicemail reports

[PitzKey (Itzik)]

@dperson2

We have already created a custom monitor that watches the voicemail directory for a user, and then notifies us when new voicemails are received.

Why don’t you use the built in Voicemail to Email?

@dperson2

What I am asking for is a notification for when someone calls, but doesn’t leave a voicemail.

Two options:

1. Instead of sending the calls to voicemail, send it first to a custom destination which will monitor if the caller leaves a message.
2. Use the Hangup handler to check if the caller left a message. technically you can use option 1 to add the SIP Header for the hangup handler.

References:

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