OK, I have a customer here that just told me he called, started out as number 3 in queue, came up to number 1, then instead of getting answered, it kicked him back to number 5.
- What is causing this?
- How do I trace the call to see how this is happening? I went to CDR Reports and hit search for the last month but nothing shows up. They go through 100s of calls so I know there should be tons of calls.
And when I got to Call Event Logging, I get an Orange bar that pops up at the top that says SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘asteriskcdrdb.cel’ doesn’t exist
One thing I noticed is the Cpu useage is at 100% and Mem load average is 9.02.
System Version 12.7.8-2104-1.sng7
There are updates available but I’ll have to run them after hours.