I would LOVE to offer my callers the option to shut off MOH.
Is there a way to do this?
I’ve thought about setting up a second queue, a copy of the Customer Service Queue) with no MOH and they can press something to wait in that queue – is that feasible? Would there be a better way?
PBX Firmware: 4.211.64-5
PBX Service Pack: 22.214.171.124