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Caller ID on parked Calls not showing up

(Sentinel) #1

If a call is transferred or parked we do not get the history of the caller or caller ID on the phone it was transferred or picked up at. Is there a way to do this?

(Itzik) #2

What phones? And do you see the park number in the history?

(Sentinel) #3

Yealink. Yes we just see park

(Itzik) #4

I recall having the same issue with Yealink, fixed it by changing the RPID settings.

(Sentinel) #5

Where is this setting? What did you change?

(Itzik) #6

Either in the extension advanced settings page, or on the phone itself.
1 of the 2, I don’t remember which, and to what I changed it to. Sorry

(system) closed #7

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