If a call is transferred or parked we do not get the history of the caller or caller ID on the phone it was transferred or picked up at. Is there a way to do this?
What phones? And do you see the park number in the history?
Yealink. Yes we just see park
I recall having the same issue with Yealink, fixed it by changing the RPID settings.
Where is this setting? What did you change?
Either in the extension advanced settings page, or on the phone itself.
1 of the 2, I don’t remember which, and to what I changed it to. Sorry
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