I have a private school that allows the parents to press 7 in the IVR which then calls a dedicated cell phone. Issue is the person with the cell phone ends up answered a bunch of telemarketing calls etc. not knowing if it is a parent.
I currently have 7 go to a ring group that dials the cell phone.
Is there a way to have them set at dummy number in their cell phone (say 999-888-7777) that says something like “Parent” so the person knows it is not a telemarketer and also pulse a fake number such as 999-888-7777 so the cell phone recognizes this number and displays the parent contact?
Or a better way?
Any help is greatly appreciated.