Issue is that if I transfer a call and nobody is at the extension that I transferred to the call is hangs up if no one picks up, then the caller would call back at the front desk.
I want that, If a call is transferred and there is no answer that the call returns to which ever extension sent it over originally.
Okay I’ve read this seems to be legit but I am not knowledgeable enough to figure out how to navigate to the global_custom.conf file.
Can someone point me in the right direction please