Hi, can you recommend a call reporting add-on it’s not necesary to be free.We need call status with choice of options, call status reports, by operators, duration. A report that shows which missed calls are answered and which ones are not answered. We also look for a solution to a phone number to open a client’s file with information about it, previous calls, previous call status.
Take a look at these. Most have free trials and demos so you can see if it is really what you’re after.
http://www.asternic.net/cdrreports/
http://www.asternic.net/
https://www.queuemetrics.com/index.jsp?gotodemo=1
http://www.asterisk2billing.org/home/a2billing-features/
Thank you.
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