Call Recordings Dual Channel

FreePBX 15.0.16.78

Is Dual Channel Call Recording (1 channel for caller & 1 channel for agent) possible in FreePBX?

Thanks

Do you mean this?

Slight variation… I need caller & callee voices recorded in a single audio file (stereo file - one channel for caller & one channel for callee).
Thanks

Thanks @comtech

I checked the post you suggested but it went over my head :frowning:
Is there any other document/guide you can direct me to.

Thanks

I have not tried this, so there are no guarantees here.

  • Check the version of sox installed on your FreePBX is at least 14.3.0
  • Create a bash script listed above, note the potential version difference
  • Change file /usr/bin/soxmix to /usr/bin/soxmix.back
  • Save your bash script as /usr/bin/soxmix
  • chown root:root for the bash script
  • chmod 775 for the bash script
  • Test

Do a test call and see if you have stereo. If it doesn’t work, move /usr/bin/soxmix.back to /usr/bin/soxmix to reverse your changes.

This question comes up periodically, so please report back to this thread if this works as I am sure others will be interested.

Thanks @comtech I will try this over the weekend and report back.

  • Check the version of sox installed on your FreePBX is at least 14.3.0
[[email protected] ~]# sox --version
sox:      SoX v14.4.1
  • Create a bash script listed above, note the potential version difference

Done

  • Change file /usr/bin/soxmix to /usr/bin/soxmix.back

My FreePBX install does not have /usr/bin/soxmix so I created the above script but before I make any test call, I guess I need to envoke soxmin somewhere. Where should I do that?

Unsure. Maybe someone else on the forum knows. You could always try greping soxmix to see where the file might be now. I also notice /usr/bin/sox exist, so maybe it is that? I am not sure.

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