In 220.127.116.11 when I select the download link next to a call recording it opens up a duplicate window/tab in my browser but does not download any recording. I’ve tried multiple browsers and recordings.
Where in the GUI are you attempting to download? CDR? CEL? CR Reports? UCP?
There have been some changes recently to CR Reports, so if upgrading to edge doesn’t resolve, open a commercial module ticket. Current edge ver is 18.104.22.168.
I’ll give it a shot. What is the short hand for that module when going edge?
fwconsole downloadinstall recording_report --tag 22.214.171.124
revert to stable if necessary:
fwconsole downloadinstall recording_report -f --stable
Thank you. Looks like I have to go to edge on framework as well to obtain the edge on CR Reports
fwconsole ma downloadinstall framework --tag 126.96.36.199
fwconsole ma downloadinstall framework -f --stable
fwconsole ma downloadinstall recording_report --tag 188.8.131.52
That fixed the download issue. Thank you!
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