Hello to the community,
i am pretty new in the freepbx world. My company presently used FreePBX for the IVR features, all the phone are managed by an other pbx. Inbound call flow from the pstn to the ivr, and after the selection, to a pbx phone by the trunk.
we received a request to record call for specific ivr, not all the ivr, 2 exactly. for this configuration, presently the RTP flow by Freepbx when an inbound call is received and managed by the IVR.
Do you think that it can be possible to configure it in this way? if yes, any advice to share?
Thanks a lot for any light
Thanks to read my post.