Call record file 1 kb


(Sami Hep) #1

tried to enable call recording on freepbx 15 distro.

i enabled call recording for the extensions.

the file is being created at /var/spool/asterisk/monitor/ but of a size of only 1kb no matter how long the call is and the file could not be played.

the codec enabled is ulaw.
i stopped fwconsole chown on all /var directory.
i did not buy CDR module.
i just want to make sure files created at /var/spool/asterisk/monitor/ are of real size and could be played.


(Shahin Nazir) #2

Hi @samihep123
what is your call recording strategy? Inbound, Outbound or Both calls recording ?
My suggestion, Check Module updates and update your PBX all modules to last version.
And pls check below wiki page for more information. ( https://wiki.freepbx.org/display/FPG/Call+Recording+walk+through )

I have only Inbound calls record and on me works.
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Normally you should see and listening in CDR Reports module.


(Sami Hep) #3

m trying to record calls for internal calls.

i enabled call recording for internal calls … i have nothing to do in inbound routes.

thanks for the help anw


(Shahin Nazir) #4

Okay then, Try to Enable in Extensions module Recording Options to YES or FORCE
Good luck.


(Sami Hep) #5

things worked fine now.
thanks