Call parking

Hello! We have been using freepbx for a while now and are starting to experience and issue with parking a call… We have the park pro module which allows us to have different parking lots which we use for our different offices. To help with troubleshooting, we have eliminated all but 2 of our parking lots and set the office that uses this feature the most on the default parking lot so they don’t see the issue. Lately, we are noticing that our sangoma softphones are only able to park calls in the default parking lot which makes them disappear for anyone that parks a call using their softphone. It seems like our desk phones work fine for parking but we haven’t had any luck figuring out what is going on with the softphones… Any thoughts are greatly appreciated!

1 Like