I am using FreePBX 126.96.36.199 and 4 Grandstream GXP 2130v2 IP Phones.
I have 3 of the 8 softkeys on these phones programmed as BLF keys for 3 park slots: 71,72, and 73 and 3 other softkeys programmed as speed dials to other extensions.
When a call comes in, and I press the transfer button, then press one of the BLF soft keys to try and transfer the call to the parking lot, it just puts the person on hold and does not transfer them to the parking lot.
Putty output when this action is taken:
– Started music on hold, class ‘default’, on SIP/VOIP_INNOV_ORIGINATION-00004d4e
So it looks like it is just putting the call on hold, not transferring them.
However, if I press transfer, then dial 71 manually, it transfers the call to the parking lot… so that’s how I’ve isolated the issue down to a problem with the softkey.
Here’s the weird part… this issue is isolated to only inbound calls. If I place an outbound call, then press transfer, and hit one of my BLF call park soft keys, it parks them as it should…
Any ideas here? Soft key set up is pretty straight forward for call parking from what I know, in that you just program your soft keys for BLF and point the keys to the parking slots.