Call Park Retrieval issue. Sends parked call to inbound caller

(Bill Mitchell) #1

I have an issue on a Sangoma S500 phone. If I press a BLF button that is set up for call park retrieval, while another call is ringing into my phone. I am dropped from the call while the two outside parties (one outside caller that was parked and another outside caller that was ringing my phone) are joined together in what I can only guess is either an offsite transfer or an unattended conference. Is there a way to prevent this from happening? Is this a bug in the software?

(Jonas Nimmo) #2

Did you happen to get this solved?

I’m having the exact same issue with Aastra handsets too.

(system) closed #3

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