I’ve got a question in regards to the Search function on the Call Monitor page…
I’ve deployed a PBX-in-a-Flash system in my company (Working great!) but before I release the URL for the ARI company-wide I need to understand exactly how the Call Monitor Search box works. When I put in an extension number (like 1234) I expect that records with 1234 in the source or destination columns would be matched. Instead I get some records with 1234, but I get many others that don’t have 1234 in any of the displayed columns. Can someone shed some light on how this works?
I do realize that this is used primarily for getting to call recordings, but a couple people that tested it were using it to find out how much time they had spent on certain calls. So I know others will likely have this question.
Thanks to everyone for this excellent project and implementation!