Call Monitor Recordings Bug

I’m not sure exactly where to post this, but I think there is a bug in the recordings module. We routinely listen to our calls for quality control purposes. However, our recordings module just got updated. Now when you click to listen to a recording you must wait for it to completely download before clicking on another recording or the whole webpage locks up and you have to close the browser and log back in to listen to another recording. This is terrible as we monitor multiple locations and sometimes downloading the recordings across the internet can be slow. We typically only need to listen to the first 15 seconds or so to know if it is a recording we want to use or look for another one. If this is the incorrect place to post this, please point me to the correct place as this is going to severely hinder our quality control efforts.