Call goes to misc destination on queue timeout - how to record?


In my configuration “failover destination” for the queue is “misc destination” which is external cellphone.

How can I record calls that go to that phone?

Instead of a misc. destination use a custom extension program local/yourcellnum into the dial field and set recording on.

Tried to do this - unfortunately I get:

– Couldn’t call Local/84957885826
== Everyone is busy/congested at this time (0:0/0/0)

Do you have an outbound route for that dial pattern?