Hi FreePBX users and admins,
I’m running FreePBX with Asterisk 13.19.1.
My VoIP phone is Grandstream GXP1630.
Having trouble with call forwarding to external numbers (e.g. cell phone numbers) not working.
Call forwarding to internal extension works.
Does a c.f to external numbers has to be enabled by a different way? (e.g. creating a virtual extension “mapping” to the external number and then the c.f. is being forwarded to the internal virtual extension?)
I had a look at the Asterisk CLI (asterisk -rvvvvvvvvvvvvv) and it states that the forwarded call to the external number is not possible due to no free lines - I do have 10 SIP channels and currently nobody is using the system, so it is not possible that all channels are busy.
Asterisk CLI:
– Executing [continue@macro-dialout-trunk:1] NoOp(“Local/01701213434@from-internal-0000017d;2”, “TRUNK Dial failed due to CHANUNAVAIL HANGUPCAUSE: 21 - failing through to other trunks”) in new stack
– Executing [continue@macro-dialout-trunk:2] ExecIf(“Local/01701213434@from-internal-0000017d;2”, “0?Set(CALLERID(number)=)”) in new stack
– Executing [01701213434@from-internal:8] Macro(“Local/01701213434@from-internal-0000017d;2”, “outisbusy,”) in new stack
– Executing [s@macro-outisbusy:1] Progress(“Local/01701213434@from-internal-0000017d;2”, “”) in new stack
– Executing [s@macro-outisbusy:2] GotoIf(“Local/01701213434@from-internal-0000017d;2”, “0?emergency,1”) in new stack
– Executing [s@macro-outisbusy:3] GotoIf(“Local/01701213434@from-internal-0000017d;2”, “0?intracompany,1”) in new stack
– Executing [s@macro-outisbusy:4] Playback(“Local/01701213434@from-internal-0000017d;2”, “all-circuits-busy-now&please-try-call-later, noanswer”) in new stack
– <Local/01701213434@from-internal-0000017d;2> Playing ‘all-circuits-busy-now.alaw’ (language ‘en’)
– Local/01701213434@from-internal-0000017d;1 is making progress passing it to Local/FMPR-122@from-internal-0000017b;2
– Executing [FMGL-722-822@from-internal:6] GotoIf(“Local/FMGL-722-822@from-internal-0000017c;2”, “1?start”) in new stack
P.S.: Dialing the external number directly from the VoIP phone does work without issues.
Thanks for your replies and advice!
Regards,
Sepp