What does the channel need to be for a call file to dial *45? I am working though creating a call file as a quasi-api to log an agent in and out of queue, as well as pause. I was thinking I could use a call file, dialing Asterisk (*45) with the caller ID of the extension. That would trigger the feature code without the need for the agent to speed dial.
Thanks!
Thank you both! This will work.
That was the intention
I am not sure what you are working on. But you can run a bash script that does something like
asterisk -rx"queue add member <dial string> to <queue> [[[penalty <penalty>] as <membername>] state_interface <interface>]"
Or you can also use Asterisk ARI (or is it AMI) to add/remove queue members
I was tinkering with that before deciding to switch gears. I have many groups with multiple queues, so I want to invoke the mass login/out and pause afforded by the prebuilt feature codes. I was thinking of just triggering their agi (like they do when you dial *4X, but was having trouble with that, so I am shifting to call files while I figure out how to call their agi from my python agi.
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.