Call deflection freePBX

Dear Friends,

Im sorry, I would like to know, if somebody in the forum knows how can I use call deflection technique in freepbx? I would like to redirect an incoming call to a whatsapp MESSAGE. In not working hours I need to open whtasapp APP once clients dial a fix number backed for a freepbx (sip trunk)

I hear about AGI and also about webhooks, but I’m not really clear about it …

I really appreciate all your help and opinions.


This might be a good starting point for you:

I would use which integrates with Whatsapp, then you can trigger an ifttt we hook using dialplan. You can adapt it from this example: Auto pause streaming media when the phone rings - #5 by lgaetz

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