I’m trying to understand what @cynjut asked wrong here. I don’t think anyone in the community here is getting paid to post and assist users here (besides Sangoma employees - I’m not even sure if that is outlined in their agreement…)
Dave, like many others, is contributing here and have spent countless hours helping the community.
All he asked is for logs to assist YOU, not the other way around.
You come here to ask for help - when you actually have an option to contact iSymphony (or maybe Sangoma) support since this is a paid module, and complain why Dave asked you for logs.
Yes, we can play the guessing game, but logs should tell you whats up…
Curious. Did you even try Googling?