I’m tryin to import a few contacts via bulk handler. Everything seems to work properly, and datan validation shows all lines in green. After pressing “Finished” button, there is no contact imported.
I have tried editting the original exported file just editting the plain text, but it doesn’t work. I tried it in FreePBX 13 and also in 14.
Any idea? is it a bug?
Where are the contacts saved? Are them on a database or files?
@jfinstrom is the expert on the Bulk Handler. Perhaps you could be a little more descriptive on what you are doing and where you are expecting the result to be?
Well, is quite simple to understand what happens: It simply doesn’t import anything, although the registries appears to be correct for import.
This is what I do step by step:
1.- Create a group and two contacts, from FreePBX pannel:
2.- Export CSV file add new contacts on it:
3.- Edit CSV file with notepad++ (either tried with libre office):
4.- Add new contacts, delete the exported ones and save the file:
5.- Select “Import” oprtion and select modified file_
6.- The new registries are loaded
7.- …adn correctly validated after “import” is pressed:
8.- After press “Finished” button no error is shown and import screen appears again:
9.- But nothing happens beacause the same old contacts are show without the new ones:
10.- Doesn’t seem to work and it happens to me in FreePBX13 and 14 (the only ones I have tried)
It looks like a bug to me, so I’d suggest transitioning this to an Issues ticket. Good work on the troubleshooting - that should help @jfinstrom and the team get the issue fixed.
Thank you! The issue ticket is allready opened.
I also am experiencing this issue. Should I update to edge?
If the issue tracker says so.
If you have a bug, it’s not going to be fixed in edge unless someone fixed the bug…
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