Dear all,
I’m have about 200 extensions and i want to enable for each one the call waiting tone.
when i’m exporting the extenions i can see the cwtone is empty i tried with enabled , enable , ENABLED and didn’t work.
Any ideas how to resolve this issue?
Kind regards,
KC
Enable CW on one extension, export and check what the value is.
… and when you reimport, just import the field(s) you changed and the required key fields.
Guys i already did that it’s “enabled” but didn’t work out.
What didn’t work out? Can you please elaborate on what exact steps you did?
1.from extension i go into a extension and i enable the cw tone.
2.applying the asterisk
3.download from bulk the extensions
4. edit all extensions to enabled the cwtone
5. upload the bulk
6. reload the asterisk.
Anyone? seems that the cwtone can not be change from bulk import…
I haven’t been able to look too closely, but the tone itself should be a sound file, and if that’s the case, you should be choosing a different cwtone file name. If the name you chose doesn’t exist, then the default would be used.
Now, as always, I could be completely out of my depth here, but I think that’s how it works. The log file should tell you one way or the other, so check ‘/var/log/asterisk/full’ for your example call and see what the system is doing, rather than having us just guess what we think is going on.
What versions of FPBX and asterisk are you using?
‘Tones’ are defined for asterisk by the root file
which mostly looks like
[general]
#include indications_general_additional.conf
#include indications_general_custom.conf
#include indications_additional.conf
#include indications_custom.conf
which basically results in default Bell Phone tones, so add you custom tone, properly named, to
/etc/asterisk/indications_custom.conf
after consuming
https://github.com/asterisk/asterisk/blob/master/configs/samples/indications.conf.sampleThanks all for replying,
@cynjut
The sound is works fine the problem is that i cannot buld edit for all my extensions…
@dicko
Seems indications tones aren’t that i’m looking for bellow you will see a screenshot with the option that i need to mass update
@nielsen
it’s freepbx 15.0.17.37 with asterisk 16.17.0
seems from bulk edit the column cwtone is to enable or disable call waiting and not call waiting tone.
I’m trying to update all extensions with Call waiting tone switch to enable.
Can you share the CSV file you are using (with any sensitive things redacted?)
extension password name voicemail ringtimer noanswer recording outboundcid sipname noanswer_cid busy_cid chanunavail_cid noanswer_dest busy_dest chanunavail_dest mohclass id tech dial devicetype user description emergency_cid hint_override cwtone recording_in_external recording_out_external recording_in_internal recording_out_internal recording_ondemand recording_priority answermode intercom cid_masquerade concurrency_limit devicedata accountcode aggregate_mwi allow avpf bundle callerid context defaultuser device_state_busy_at direct_media disallow dtmfmode force_callerid force_rport icesupport mailbox match max_audio_streams max_contacts max_video_streams maximum_expiration media_encryption media_encryption_optimistic media_use_received_transport message_context mwi_subscription namedcallgroup namedpickupgroup outbound_proxy qualifyfreq rewrite_contact rtcp_mux rtp_symmetric rtp_timeout rtp_timeout_hold secret send_connected_line sendrpid sipdriver timers timers_min_se transport trustrpid user_eq_phone webrtc minimum_expiration refer_blind_progress callwaiting_enable findmefollow_strategy findmefollow_grptime findmefollow_grppre findmefollow_grplist findmefollow_annmsg_id findmefollow_postdest findmefollow_dring findmefollow_needsconf findmefollow_remotealert_id findmefollow_toolate_id findmefollow_ringing findmefollow_pre_ring findmefollow_voicemail findmefollow_calendar_id findmefollow_calendar_match findmefollow_changecid findmefollow_fixedcid findmefollow_enabled parkpro_pagegroup voicemail_enable voicemail_vmpwd voicemail_email voicemail_pager voicemail_options voicemail_same_exten disable_star_voicemail vmx_unavail_enabled vmx_busy_enabled vmx_temp_enabled vmx_play_instructions vmx_option_0_number vmx_option_1_number vmx_option_2_number
10000 Temp default 0 1111111111 default 10000 pjsip PJSIP/10000 fixed 10000 Temp dontcare dontcare dontcare dontcare enabled 10 disabled enabled 10000 3 10000 yes no no Temp <10000> from-internal 0 yes rfc4733 yes no 10000@device 1 1 1 7200 no no no auto 60 yes no yes 0 0 wrongpassword yes pai chan_pjsip yes 90 no no ENABLED ringallv2-prim 20 10000 0 ext-local,10000,dest 0 0 Ring 7 default yes default yes 1 yes attach=yes|saycid=no|envelope=no|delete=no yes no blocked blocked blocked 1
10001 Temp 2 novm 0 1111111111 default 10001 pjsip PJSIP/10001 fixed 10001 Temp enabled dontcare dontcare dontcare dontcare enabled 10 disabled enabled 10001 3 10001 yes no no Temp 2 <10001> from-internal 0 yes rfc4733 yes no 1 1 1 7200 no no no auto 60 yes no yes 0 0 wrongpassword yes yes chan_pjsip yes 90 yes no 60 yes ENABLED ringallv2-prim 20 10001 ext-local,10001,dest 0 0 Ring 7 novm yes default 1
cwtone is enabled on extenion 10001 if i tried to repload the csv change from blank to enable for extension 10000 nothing going to happen.
Yep, it doesn’t enable the tone for me either. I noticed that when one submits the CSV file, the list of fields shown after submission but before pressing ‘finish’ includes call waiting enabled but not the cwtone field.
So you could instead do the database commands to set this like:
asterisk -rx ‘database put AMPUSER/10001 cwtone enabled’
for each of the extensions.
My general thought… Note this is not tested but no reason it shouldn’t “just work”
#!/usr/bin/env php
<?php
include '/etc/freepbx.conf';
$f = FreePBX::Create();
$extensions = array_keys($f->Core->getAllUsers());
foreach($extensions as $extension) {
$astman->database_put("AMPUSER",$extension."/cwtone",'enabled');
}
thanks for reply seems that resolves my issue @nielsen @jfinstrom but also seems that we found a bug.
after the mass update and then download and reupload the bulk file callwaiting tone is switched to disable again.
Hi, @paperakis Thanks for raising the https://issues.freepbx.org/browse/FREEPBX-22625 issue.
Please give try the latest core edge version and update Jira if you find any further issues.
thanks
Kapil
Dear Kapil seems that is fixed but i found another one.
Should i open a new ticket or it’s fine by adding it here?
if we add CID Prefix from bulk edit seems that also being ingored.
| extension | password | name | voicemail | ringtimer | noanswer | recording | outboundcid | sipname | noanswer_cid | busy_cid | chanunavail_cid | noanswer_dest | busy_dest | chanunavail_dest | mohclass | id | tech | dial | devicetype | user | description | emergency_cid | hint_override | cwtone | recording_in_external | recording_out_external | recording_in_internal | recording_out_internal | recording_ondemand | recording_priority | answermode | intercom | cid_masquerade | concurrency_limit | devicedata | accountcode | aggregate_mwi | allow | avpf | bundle | callerid | context | defaultuser | device_state_busy_at | direct_media | disallow | dtmfmode | force_rport | icesupport | mailbox | match | max_audio_streams | max_contacts | max_video_streams | maximum_expiration | media_encryption | media_encryption_optimistic | media_use_received_transport | message_context | minimum_expiration | mwi_subscription | namedcallgroup | namedpickupgroup | outbound_proxy | qualifyfreq | refer_blind_progress | rewrite_contact | rtcp_mux | rtp_symmetric | rtp_timeout | rtp_timeout_hold | secret | send_connected_line | sendrpid | sipdriver | timers | timers_min_se | transport | trustrpid | user_eq_phone | force_callerid | webrtc | callwaiting_enable | findmefollow_strategy | findmefollow_grptime | findmefollow_grppre | findmefollow_grplist | findmefollow_annmsg_id | findmefollow_postdest | findmefollow_dring | findmefollow_needsconf | findmefollow_remotealert_id | findmefollow_toolate_id | findmefollow_ringing | findmefollow_pre_ring | findmefollow_voicemail | findmefollow_calendar_id | findmefollow_calendar_match | findmefollow_changecid | findmefollow_fixedcid | findmefollow_enabled | parkpro_pagegroup | voicemail_enable | voicemail_vmpwd | voicemail_email | voicemail_pager | voicemail_options | voicemail_same_exten | disable_star_voicemail | vmx_unavail_enabled | vmx_busy_enabled | vmx_temp_enabled | vmx_play_instructions | vmx_option_0_number | vmx_option_1_number | vmx_option_2_number |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 10000 | Temp | default | 0 | 111111 | via test: | via test1: | via test2: | default | 10000 | pjsip | PJSIP/10000 | fixed | 10000 | Temp | enabled | dontcare | dontcare | dontcare | dontcare | enabled | 10 | disabled | enabled | 10000 | 3 | 10000 | yes | no | no | Temp <10000> | from-internal | 0 | yes | rfc4733 | yes | no | 10000@device | 1 | 1 | 1 | 7200 | no | no | no | 60 | auto | 60 | yes | yes | no | yes | 0 | 0 | wrongpassword | yes | pai | chan_pjsip | yes | 90 | no | no | ENABLED | ringallv2-prim | 20 | 10000 | ext-local,10000,dest | 0 | 0 | Ring | 7 | default | yes | default | yes | 1 | yes | [email protected] | attach=yes | saycid=no | envelope=no | delete=no | yes | no | blocked | blocked | blocked | 1 |
Please keep that in mind that i first edit through GUI download and reupload the csv.
New ticket please.
