I setup an inbound DID to forward to an extension. I set the CID name prefix to read “test:”
When I call the DID it shiows test:name of caller. It works ok.
When I go back into the inbound route to make any changes the CID name prefix field is blank. If I type something else in the field it takes it and will display it when a call comes in. It just doesn’t show up in the field.
And your version of FreePBX is?
Without this little piece of really important information we can’t help you.
Makes sense… It’s been a really crazy week.
Here are the version numbers. Let me know if there is anything else you need.
Feature Code Admin 188.8.131.52
FreePBX ARI Framework 184.108.40.206
FreePBX FOP Framework 220.127.116.11
FreePBX Framework 18.104.22.168
System Dashboard 22.214.171.124