I’m experimenting with the trial version of the Broadcast Module to see if I can use it to dispatch an audio announcement to a set of external phone numbers. I have it setup like this:
The call is generated - but there is no audio playback. In fact, I’ve tried other methods of triggering the playback of an audio file - including setting the destinations to:
extensions with hold music (this results in just reg ringing)
misc destinations pointed to extension tied to misc application pointed to announcement (silence)
When looking at the log file, FreePBX doesn’t even seem to attempt playback of the audio file:
The call trace shows the call going thru AMD and wait for silence before going to a Misc Destination (not an announcement nor a misc app as you’ve noted above) which dials 9876# in the from-internal context which is not a valid dial string so the call fails.
Your log lines are doubled indicating an unnecessary entry in logger_logfiles_custom.conf
Thank you @lgaetz for your help with this. I’ve shifted the config back to the original setup - where the campaign targets an announcement. Same result.
My kingdom for your wisdom on this, @lgaetz. Do you recommend I file a bug with the module itself? I have a fairly stock installation. I’m not sure what I would have existing that would cause the commercial module to misbehave. I want to make a decision on whether or not to purchase it on behalf of my client within the next few days.
Your most recent call trace shows the caller hanging up 6 seconds after answering. The dialplan shows that the call was detected as ‘machine’ so was waiting for a full second of silence before proceeding, which did not happen before the call hung up.
