Bricked Grandstream GXV-3275 with Firmware update from Endpoint Manager

We got a Grandstream GXV-3275 I made a template for it and assigned it a firmware version that said that it was applicable for the GXV3275. Once it loaded the firmware and rebooted, it wont boot passed the initial Grandstream Logo.
Anyone else have this issue?

Has anyone been able to successfully load a firmware from SD card on this model of phone?

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