I am new to FreePBX, so far so good. I am using FreePBX 220.127.116.11 ‘VoIP Server’ and am having an issue with blind transfer. During a call, ## *101 . Everything is great, right to voicemail. Extensions are good except 110-119. 120 and up are fine also. When you try to transfer to 110-119 is say invalid extension. A non blind transfer works fine. ##112 will work fine, ring extension and then to VM.
Polycom vvx410 phones on site.
Browse to Admin, Feature codes and note that there is a
*1 feature code that is conflicting with direct dialing vm for your 1xx extensions. Change or disable the
*1 code to something else.
I have changed the In-Call Asterisk Toggle and the Contact Manager Speed Dials.
I did Submit and Apply Config
Still no joy.
Only an Extension the starts with 11, ex. 112 doesn’t work. 101, 121, those work fine.
Are you sure you don’t have a feature code with *11
that is what I am thinking. makes the most sense. ADMIN=>FEATURE CODE ADMIN went down the whole list, don’t see it. Unless there is something hidden somewhere else. Thanks for the reply Andrew.
I went to ext 126 and keyed in *11 and it said," Extension 1 2 6 is unavailable." Not sure if that helps…
User logon. Where do I change that? don’t see it in the Feature Codes
Shoot. Browse to Settings, Advanced Settings and enable Expose All Feature Codes.
and problem solved…onto the next one. Thanks again everyone…