Blind Transfer

General Help
1

I am new to FreePBX, so far so good. I am using FreePBX 13.0.190.19 ‘VoIP Server’ and am having an issue with blind transfer. During a call, ## *101 . Everything is great, right to voicemail. Extensions are good except 110-119. 120 and up are fine also. When you try to transfer to 110-119 is say invalid extension. A non blind transfer works fine. ##112 will work fine, ring extension and then to VM.

Thanks, Don

Polycom vvx410 phones on site.

2

Browse to Admin, Feature codes and note that there is a *1 feature code that is conflicting with direct dialing vm for your 1xx extensions. Change or disable the *1 code to something else.

3

Screen Shot 2017-05-02 at 12.08.47 PM.png2434×1036 103 KB

I have changed the In-Call Asterisk Toggle and the Contact Manager Speed Dials.
I did Submit and Apply Config

Still no joy.

Only an Extension the starts with 11, ex. 112 doesn’t work. 101, 121, those work fine.

4

Are you sure you don’t have a feature code with *11

5

that is what I am thinking. makes the most sense. ADMIN=>FEATURE CODE ADMIN went down the whole list, don’t see it. Unless there is something hidden somewhere else. Thanks for the reply Andrew.

DK

6

I went to ext 126 and keyed in *11 and it said," Extension 1 2 6 is unavailable." Not sure if that helps…

DK

7

Screen Shot 2017-05-02 at 1.15.58 PM.png2166×1302 118 KB

User logon. Where do I change that? don’t see it in the Feature Codes

Thanks, Don

8

Shoot. Browse to Settings, Advanced Settings and enable Expose All Feature Codes.

9

and problem solved…onto the next one. Thanks again everyone…

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