We see something strange with the Blind Transfer on FreePBX devices/users mode (FreePBX 184.108.40.206 + Asterisk 18.6 + PJSIP).
We are using the default context ‘from-internal-xfer’ for the same.
When doing a blind transfer to a USER linked/logged in into an adhoc device, Asterisk is performing an outgoing call instead of calling the extension/user internally.
Attended transfer works fine.
I got the below setup:
Inbound number routed to a Queue
Extension 4481 is the agent (this extension is a fixed one, user/device = 4481)
4481 answers the call and is performing a blind transfer to USER 600 (linked/logged in into 4480)
Asterisk is making an outbound call to 4480 using a default trunk configured in Outbound routes.
Normally Asterisk should call 4480 internally.
In the logs I can see ‘dial/[email protected]’, but somehow it’s going to the trunk
Does anybody has any idea how to solve this?
I’ll try to collect the logs as well and post them here.
Thanks a lot!