BLF for toggle followme

FreePBX Tips and Tricks
1

I am working on getting BLF for toggling followme on Aastra phones ( shouldn’t matter the make though). I was successful in using the extension_override.conf file to do this. Problem is that watching *21 is not useful, because if anyone dials this it lights the on or off (as it should). So, I need help getting a per phone BLF light by modifying the app-fmf-toggle code to support multiple users. I have been successful in getting the phone to toggle followme on/off but the DEVICE_STATE doesn’t go to = INUSE and thus light the BLF. Here’s the modified code below. I put a 0 in front of an existing extension to make a unique toggle for each extension the wants BLF for toggling followme on/off. What am I missing?

;######################################################################;### Toggle Follow Me BLF ;######################################################################[hintsforfollowme]
exten => _01XX,1,Goto(app-fmf-toggle2,s,start)
exten => 0171,hint,Custom:followme171
exten => 0118,hint,Custom:followme118
exten => 0177,hint,Custom:followme177
exten => 0163,hint,Custom:followme163
exten => 0170,hint,Custom:followme170
exten => 0162,hint,Custom:followme162
exten => 0173,hint,Custom:followme173
exten => 0161,hint,Custom:followme161
exten => 0172,hint,Custom:followme172
exten => 0121,hint,Custom:followme121
exten => 0122,hint,Custom:followme122

[app-fmf-toggle2]
;exten => 0171,1,Goto(app-fmf-toggle171,s,start)
;exten => 0171,hint,Custom:followme171
exten => s,1(start),Answer
exten => s,n,Wait(1)
exten => s,n,Macro(user-callerid,)
exten => s,n,Set(CID=${CALLERID(num)})
exten => s,n,GotoIf($["${DB(AMPUSER/${AMPUSER}/followme/ddial)}" = “EXTENSION”]?activate)
exten => s,n,GotoIf($["${DB(AMPUSER/${AMPUSER}/followme/ddial)}" = “DIRECT”]?deactivate:end)
exten => s,n(deactivate),Set(DB(AMPUSER/${AMPUSER}/followme/ddial)=EXTENSION)
exten => s,n(hook_off),Playback(followme&de-activated)
exten => s,n,Set(DEVICE_STATE(Custom:followme$CALLERID(num))=NOT_INUSE)
exten => s,n,NoOp(SIP/mypeer has now state ${DEVICE_STATE(Custom:followme$CALLERID(num))})
exten => s,n(end),Macro(hangupcall,)
exten => s,n(activate),Set(DB(AMPUSER/${AMPUSER}/followme/ddial)=DIRECT)
exten => s,n(hook_on),Playback(followme&activated)
exten => s,n,Set(DEVICE_STATE(Custom:followme$CALLERID(num))=INUSE)
exten => s,n,NoOp(SIP/mypeer has now state ${DEVICE_STATE(Custom:followme${CALLERID(num))})
exten => s,n,Macro(hangupcall,)

2

Answering myself. Hope it helps someone else.
Figured it out. Changed

exten => s,n,Set(DEVICE_STATE(Custom:followme$CALLERID(num))=NOT_INUSE)

to

exten => s,n,Set(DEVICE_STATE(Custom:followme${AMPUSER})=NOT_INUSE)

and

exten => s,n,Set(DEVICE_STATE(Custom:followme$CALLERID(num))=INUSE)

to

exten => s,n,Set(DEVICE_STATE(Custom:followme${AMPUSER})=INUSE)

and it is now lighting the BLF as expected.

3

if this was wrong in the code (e.g. you are right it should be AMPUSER and not CALLERID(num), can you please file a ticket so we make sure to get the code updated?

Please make sure to include the version you ran into this on in case it has already been fixed in a later version.

thanks!

4

Phillipe, thanks for the response. The code below is the original. I modified it to make it personal for each person who would like to know if they toggled followme on/off with a BLF. Following *21 would turn on the lamp regardless of who in the office toggled followme on/off. I created custom hints for each extension that wanted to know if followme was on or off. So there is no reason to file a ticket, because it was never intended to do this. If you can use this as a feature, please do so.

[app-fmf-toggle]include => app-fmf-toggle-customexten => *21,1,Goto(app-fmf-toggle,s,start)
exten => s,1(start),Answer
exten => s,n,Wait(1)
exten => s,n,Macro(user-callerid,)
exten => s,n,GotoIf($["${DB(AMPUSER/${AMPUSER}/followme/ddial)}" = “EXTENSION”]?activate)
exten => s,n,GotoIf($["${DB(AMPUSER/${AMPUSER}/followme/ddial)}" = “DIRECT”]?deactivate:end)
exten => s,n(deactivate),Set(DB(AMPUSER/${AMPUSER}/followme/ddial)=EXTENSION)
exten => s,n(hook_off),Playback(followme&de-activated)exten => s,n(end),Macro(hangupcall,)
exten => s,n(activate),Set(DB(AMPUSER/${AMPUSER}/followme/ddial)=DIRECT)
exten => s,n(hook_on),Playback(followme&activated)
exten => s,n,Macro(hangupcall,)

; end of [app-fmf-toggle]