Largely due to the efforts of @danilosm over the last few months, a new product integration for the CRM module is now available in Beta. Zapier is middleware that allows call events from your PBX to be published to any of the thousands of Zapier supported systems from CRMs, to notification apps, to chat to social media. You can find the FreePBX and PBXact integrations by searching for Sangoma at https://zapier.com/
@sorvani, just in case there is any confusion, Zapier it’s not part of Sangoma CRM: it’s an independent middleware. We developed the connector as per their specification to guarantee interoperability.
BTW I received your suggestion and put Sangoma CRM as a Pre-Requisite on the landing page https://wiki.freepbx.org/display/PPS/Zapier+for+Sangoma