Best way to toggle on/off Call Recording

Verticalc · January 23, 2019, 12:59am

Hey all,

Does anyone know the best way to toggle on/off call recording.

I tried using the feature code In-Call Asterisk Toggle Call Recording, which is *1. It didn’t do anything when used it.

PitzKey · January 23, 2019, 9:06am

Meaning, you checked CDR if it was no recording?

Under features codes, do you see *1 configured correctly?

lgaetz · January 23, 2019, 1:04pm

*1 is the recording toggle feature code. It must be enabled in the extension settings for it to be usable. If it quite literally does nothing when you enter it (i.e. there is absolutely nothing happening at the Asterisk CLI) then show the Asterisk output of:

features show

Verticalc · January 23, 2019, 7:52pm

I set the call recording ability to all yes and enabled this

When I use the feature code *1 is says the number you have dialed is not in server

mvogel4949 · January 23, 2019, 7:53pm

Check your outbound route dialplan to see if you have *1 there and the system is trying to send the call out

Verticalc · January 23, 2019, 7:54pm

Here are the settings on the extension level. It says the number you have dialed is not in service. And when I check the CDR on UCP its still recording.

Verticalc · January 23, 2019, 9:00pm

What is the typical dial pattern for the feature code

mvogel4949 · January 23, 2019, 9:02pm

It shouldn’t be in your dial patterns unless you are networking systems and you want to share feature codes.

system · January 30, 2019, 9:02pm

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