Backup not creating file

Went to create a backup of a 15.0.37.9 system waited a long time. Lots of voicemail and cdr/cel info. Finally the thing ended. I went to the Restore page to download the file and I got a file not found and it may have been moved message.
I fired up putty and went to /val/spool/asterisk/backup sure enough there was a new directory for this backup (so far so good) opened the directory and expected a file there and nothing. So I updated the modules using fwconsole tied another backup, same deal. Forced a reinstall of the backup module, backed up again, still no file. Looked in the httpd log file and no errors there. oh, checked permissions in the backup directory and all are asterisk So anyone have any ideas what is happening?

Thanks

It sounds like it might be failing silently. You can try running it from the command line and see if it works
fwconsole backup --backup [backup id]
You can copy the id from the url or run fwconsole backup --list

Thanks James I will try that. If that works what then?

Hi James

Running the Fwconsole backup created the file. but the GUI from the download page can’ tfind it

The webpage at http://47.180.191.73/admin/api/backup/remotedownload?id=Local_2949a49f-d152-439f-a369-f25d09fb3eb0_49908c0a5e964161ea170e078dee6b79939eb9d1&filepath=20250117-102036-1737138036-15.0.37.9-1327095091.tar.gz might be temporarily down or it may have moved permanently to a new web address.

Where do I go from here?

Thanks

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