here I am, back again with dropped calls…
Since the last time (which turned out to an issue with the appliance itself), I’ve bought a new server for FreePBX and made a completly fresh install, configuring everything from the ground up so there are no “leftover” testing/troubleshooting configurations from the last time.
I’m now using Stun and, since my registration is outbound, am no longer forwarding any ports to my PBX.
It has never been as stable as it is right now and I’m extremly happy with the result.
However, today I got the notice from a colleague that he had three calls drop - two standard calls and one conference.
All three were Inbound, from the same caller. My colleague described it like this:
During the first call, he couldn’t hear anything for about 1 minute, then he hung up.
The second call dropped mid sentence. The third one was a conference, where alledgidly he couldn’t hear anything for 10 seconds, then he hung up aswell.
I wouldn’t give too much for his sense of time, but this is how he described it to me.
Since it’s definetly impacting our work, I’d just ask you to maybe take a look at the logs (provided here) and tell me if you can find anything that could be the reason for this behaviour.
I’ve read them over and over and couldn’t find anything indicating an issue.
I certainly don’t want to rule out the possibility of the callee being the source of the drops, however I still want and have to investigate if the problem could be on our side.