Automatic Dialing, Keypress Recording, Call Forwarding

[bora35mm]

Hello,
Can I achieve the following requirements with the IP PBX system?

1. Automatic Dialing and Playing Announcements: I would like to set up a system that automatically calls a specific target audience. I want a different announcement (message) to be played for each call.
2. Keypress Recording: After the announcement, I need the customers to press certain keys (for example, 1, 2, 15, etc.), and these keypresses should be recorded. I would like to receive this data in any format such as Excel or Notepad.
3. Call Forwarding: At the end of the call process, I should be able to transfer the call to another person if the person being called wishes to do so.

Could you assist me in achieving these requirements?

[bora35mm]

@edossantos_sipcaller

Hello @bora35mm,

Regarding your first requirement, I encourage you to take a look at SIP Caller, which works perfectly well with FreePBX. It’s very easy to setup and it’s designed to do exactly what you need. If you want to play a different prompt in each call, you can use TTS with variable parts in your messages, so every message is personalized as you need.

Here you have a short video showing how you can have it working with your FreePBX in 5 minutes:

Thank you for your support. I will look into it.