Auto dial numbers from CSV

Are you saying the call is completing (your phone rings), but you have no audio? If the call is up and audio is missing, it could be a issue with RTP ports (10000-20000UDP, by default). Are you blocking these ports, or do you have a NAT in between?

Broadcast will let you dial off of a file and will allow you to set a pace, but it will not give you the functionality of waiting for a user to become available before making an outbound call. Using the maximum concurrent calls allowed, you might be able to do something.