Asternic is non responsive I hope someone here can help

We are having an issue with Asternic Call Center Stats. When we got to the stats page nothing loads but the background. We have uninstalled and re-installed Asternic. Same issue the second you license the app nothing loads. All we see in the logs is a super generic 500 server error. Has anyone else run into this?

Use the chat on their website to reach out to them - https://www.asternic.net/

The issue is if you get on the FOP2 forum. No one has seen or heard from the Asternic techs in a month.

I’ve only ever had success using the live chat feature on their website.