Asterisk restarts issue

General Help
1

Hi
i am running latest version on Freepbx with asterisk 13.5.0. i experienced issue today when logged into freepbx asterisk up time was 2 hours from the full log file i see this before the reload.
has anyone experienced this issue before ???

2016-08-04 15:03:36] VERBOSE[18396][C-000002bb] pbx.c: Executing [s@macro-dialout-trunk:23] Dial(“SIP/trunk-000005a5”, “SIP/tel-1/44xxxxxxxx,300,TtwW”) in new stack
[2016-08-04 15:03:36] VERBOSE[18396][C-000002bb] netsock2.c: Using SIP RTP TOS bits 184
[2016-08-04 15:03:36] VERBOSE[18396][C-000002bb] netsock2.c: Using SIP RTP CoS mark 5
[2016-08-04 15:03:36] VERBOSE[18396][C-000002bb] app_dial.c: Called SIP//tel-1/44xxxxxxxx
[2016-08-04 15:03:37] VERBOSE[18396][C-000002bb] app_dial.c: SIP/tel-1-000005a6 is ringing
[2016-08-04 15:03:47] VERBOSE[18325][C-000002b9] bridge_channel.c: Channel SIP/Fex-000005a1 left ‘simple_bridge’ basic-bridge
[2016-08-04 15:03:51] Asterisk 13.5.0 built by root @ Debian-81-jessie-64-minimal on a x86_64 running Linux on 2015-09-07 18:25:05 UTC
[2016-08-04 15:03:51] VERBOSE[18404] manager.c: Manager registered action DBGet
[2016-08-04 15:03:51] VERBOSE[18404] manager.c: Manager registered action DBPut
[2016-08-04 15:03:51] VERBOSE[18404] manager.c: Manager registered action DBDel
[2016-08-04 15:03:51] VERBOSE[18404] manager.c: Manager registered action DBDelTree
[2016-08-04 15:03

2

i am not understanding the issue. are you saying the system rebooted itself?

3

sorry yes asterisk restarted itself

4

did asterisk restart or did the whole system restart?

5

Just asterisk

6

Shot in the dark, but you are a few versions behind on Asterisk. You probably want to be on 13.10, that’s what the distro is shipping now.

7

hi
i have installed asterisk 13.8 when i update a module and apply the changes i get this error message
exit: 1
[FATAL] retreive_conf failed to get engine information and cannot configure up a softwitch with out it. Error: ERROR-UNABLE-TO-PARSE

8

fwconsole dbug

[FATAL] (libraries/utility.functions.php:456) - retreive_conf failed to get engine information and cannot configure up a softwitch with out it. Error: ERROR-UNABLE-TO-PARSE
[2016-Aug-05 21:49:39] [CRITICAL] (BMO/Notifications.class.php:487) - [NOTIFICATION]-[freepbx]-[RCONFFAIL] - retrieve_conf failed, config not applied (Reload failed because retrieve_conf encountered an error: 1)