Asterisk Crashed, Please Help!

PitzKey · April 11, 2018, 11:04am

Hello all,

Day started by adding a new Google Voice account in motif module. I placed the email address as “gmailaddress” (without quotes) with the thought that the PBX will add the "@gmail.com".
However, once i added that account, asterisk crashed.

I tried restarting asterisk by running fwconsole stop and then fwconsole start, it returns:

Starting Asterisk...
[============================] 1 sec
Asterisk Started
Running Asterisk post from Endpoint module
Running Asterisk post from Pagingpro module
Running Asterisk post from Ucpnode module

But in fact the web gui says “cannot connect to asterisk”

I ran fwconsole ma upgradeall, then yum update it updated all modules and asterisk. It’s running now asterisk 13.19.1.
Rebooted.
Still no joy…

When i run service asterisk start i get the following messages:

/usr/sbin/safe_asterisk: line 171: 37408 Segmentation fault      (core dumped) nice -n $PRIORITY "${ASTSBINDIR}/asterisk" -f ${CLIARGS} ${ASTARGS} > /dev/${TTY} 2>&1 < /dev/${TTY}
/usr/sbin/safe_asterisk: line 171: 37638 Segmentation fault      (core dumped) nice -n $PRIORITY "${ASTSBINDIR}/asterisk" -f ${CLIARGS} ${ASTARGS} > /dev/${TTY} 2>&1 < /dev/${TTY}
/usr/sbin/safe_asterisk: line 171: 37867 Segmentation fault      (core dumped) nice -n $PRIORITY "${ASTSBINDIR}/asterisk" -f ${CLIARGS} ${ASTARGS} > /dev/${TTY} 2>&1 < /dev/${TTY}
mv: cannot stat `/tmp/core.37869': No such file or directory
/usr/sbin/safe_asterisk: line 171: 38122 Segmentation fault      (core dumped) nice -n $PRIORITY "${ASTSBINDIR}/asterisk" -f ${CLIARGS} ${ASTARGS} > /dev/${TTY} 2>&1 < /dev/${TTY}

So i ran service asterisk stop, and then fwconsole restart it says again that asterisk started.
Now i ran:

[root@localhost ~]# asterisk -vvvvvc
Asterisk already running on /var/run/asterisk/asterisk.ctl.  Use 'asterisk -r' to connect.

[root@localhost ~]# asterisk -r
Asterisk 13.19.1, Copyright (C) 1999 - 2014, Digium, Inc. and others.
Created by Mark Spencer <[email protected]>
Asterisk comes with ABSOLUTELY NO WARRANTY; type 'core show warranty' for details.
This is free software, with components licensed under the GNU General Public
License version 2 and other licenses; you are welcome to redistribute it under
certain conditions. Type 'core show license' for details.
=========================================================================
Connected to Asterisk 13.19.1 currently running on localhost (pid = 54370)
[2018-04-11 06:43:53] NOTICE[54370]: res_odbc.c:617 load_odbc_config: Registered ODBC class 'asteriskcdrdb' dsn->[MySQL-asteriskcdrdb]
[2018-04-11 06:43:53] NOTICE[54370]: res_odbc.c:1089 load_module: res_odbc loaded.
[2018-04-11 06:43:53] WARNING[54370]: pbx_config.c:1843 pbx_load_config: The use of '_.' for an extension is strongly discouraged and can have unexpected behavior.  Please use '_X.' instead at line 919 of /etc/asterisk/extensions_additional.conf
[2018-04-11 06:43:53] WARNING[54370]: pbx_config.c:1843 pbx_load_config: The use of '_.' for an extension is strongly discouraged and can have unexpected behavior.  Please use '_X.' instead at line 920 of /etc/asterisk/extensions_additional.conf
[2018-04-11 06:43:53] WARNING[54370]: presencestate.c:184 ast_presence_state_helper: No provider found for label CustomPresence
[2018-04-11 06:43:53] WARNING[54370]: presencestate.c:184 ast_presence_state_helper: No provider found for label CustomPresence
[2018-04-11 06:43:53] WARNING[54370]: presencestate.c:184 ast_presence_state_helper: No provider found for label CustomPresence
[2018-04-11 06:43:53] WARNING[54370]: presencestate.c:184 ast_presence_state_helper: No provider found for label CustomPresence
[2018-04-11 06:43:53] WARNING[54370]: presencestate.c:184 ast_presence_state_helper: No provider found for label CustomPresence
[2018-04-11 06:43:53] WARNING[54370]: presencestate.c:184 ast_presence_state_helper: No provider found for label CustomPresence
[2018-04-11 06:43:53] WARNING[54370]: presencestate.c:184 ast_presence_state_helper: No provider found for label CustomPresence
[2018-04-11 06:43:53] WARNING[54370]: logger:0 ***: Log queue threshold (1000) exceeded.  Discarding new messages.
[2018-04-11 06:43:53] WARNING[54376]: logger:0 ***: Logging resumed.  1501 messages discarded.
[2018-04-11 06:43:53] NOTICE[54370]: dnsmgr.c:494 do_reload: Managed DNS entries will be refreshed every 300 seconds.
[2018-04-11 06:43:53] ERROR[54370]: config_options.c:707 aco_process_config: Unable to load config file 'acl.conf'
[2018-04-11 06:43:53] NOTICE[54370]: cdr.c:4453 cdr_toggle_runtime_options: CDR simple logging enabled.
[2018-04-11 06:43:53] NOTICE[54370]: loader.c:1504 load_modules: 273 modules will be loaded.
[2018-04-11 06:43:53] ERROR[54370]: config_options.c:707 aco_process_config: Unable to load config file 'statsd.conf'
[2018-04-11 06:43:53] NOTICE[54370]: res_smdi.c:982 smdi_load: Unable to load config smdi.conf: SMDI disabled
[2018-04-11 06:43:53] NOTICE[54370]: res_smdi.c:1403 load_module: No SMDI interfaces are available to listen on, not starting SMDI listener.
[2018-04-11 06:43:53] WARNING[54370]: res_stun_monitor.c:340 load_config: Unable to load config res_stun_monitor.conf
[2018-04-11 06:43:53] ERROR[54370]: res_xmpp.c:3979 xmpp_client_config_post_apply: Jabber identity 'nhpublicphone2' could not be created for client 'gnhpublicphone2' - client not active
[2018-04-11 06:43:53] ERROR[54370]: config_options.c:707 aco_process_config: Unable to load config file 'hep.conf'
[2018-04-11 06:43:53] ERROR[54370]: res_calendar.c:1055 load_config: Unable to load config calendar.conf
[2018-04-11 06:43:53] ERROR[54370]: pbx_lua.c:1635 load_or_reload_lua_stuff: Error loading extensions.lua: cannot open '/etc/asterisk/extensions.lua' for reading: No such file or directory
[2018-04-11 06:43:53] WARNING[54370]: res_pktccops.c:1040 load_pktccops_config: Unable to load config file res_pktccops.conf
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_sips_contact.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_send_to_voicemail.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_dialog_info_body_generator.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_history.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_transport_management.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_path.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_xpidf_body_generator.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_phoneprov_provider.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_dlg_options.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'func_pjsip_contact.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_pidf_digium_body_supplement.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'func_pjsip_aor.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_mwi_body_generator.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_publish_asterisk.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_pidf_body_generator.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_hep_pjsip.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_empty_info.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_pidf_eyebeam_body_supplement.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54410]: res_xmpp.c:3787 xmpp_client_receive: Parsing failure: Hook returned an error.
[2018-04-11 06:43:53] WARNING[54410]: res_xmpp.c:3784 xmpp_client_receive: Parsing failure: Invalid XML.
[2018-04-11 06:43:53] WARNING[54410]: res_xmpp.c:3866 xmpp_client_thread: [gnhpublicphone1gmailcom] Socket read error
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_sips_contact.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_send_to_voicemail.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_dialog_info_body_generator.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_history.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_transport_management.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_path.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_xpidf_body_generator.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_phoneprov_provider.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_dlg_options.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'func_pjsip_contact.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_pidf_digium_body_supplement.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'func_pjsip_aor.so' could not be loaded.
[2018-04-11 06:43:53] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_mwi_body_generator.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_publish_asterisk.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_pidf_body_generator.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_hep_pjsip.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_empty_info.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_pidf_eyebeam_body_supplement.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_sips_contact.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_send_to_voicemail.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_dialog_info_body_generator.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_history.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_transport_management.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_path.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_xpidf_body_generator.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_phoneprov_provider.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_dlg_options.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'func_pjsip_contact.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_pidf_digium_body_supplement.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'func_pjsip_aor.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_mwi_body_generator.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_publish_asterisk.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_pidf_body_generator.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_hep_pjsip.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_empty_info.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_pidf_eyebeam_body_supplement.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_sips_contact.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_send_to_voicemail.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_dialog_info_body_generator.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_history.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_transport_management.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_path.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_xpidf_body_generator.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_phoneprov_provider.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_dlg_options.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'func_pjsip_contact.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_pidf_digium_body_supplement.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'func_pjsip_aor.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_mwi_body_generator.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_publish_asterisk.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_pidf_body_generator.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_hep_pjsip.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_empty_info.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_pidf_eyebeam_body_supplement.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:586 load_dlopen: Error loading module 'res_pjsip_sips_contact.so': /usr/lib64/asterisk/modules/res_pjsip_sips_contact.so: undefined symbol: ast_sip_register_service
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_sips_contact.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:586 load_dlopen: Error loading module 'res_pjsip_send_to_voicemail.so': /usr/lib64/asterisk/modules/res_pjsip_send_to_voicemail.so: undefined symbol: ast_sip_session_register_supplement
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_send_to_voicemail.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:586 load_dlopen: Error loading module 'res_pjsip_dialog_info_body_generator.so': /usr/lib64/asterisk/modules/res_pjsip_dialog_info_body_generator.so: undefined symbol: ast_sip_pubsub_register_body_generator
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_dialog_info_body_generator.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:586 load_dlopen: Error loading module 'res_pjsip_history.so': /usr/lib64/asterisk/modules/res_pjsip_history.so: undefined symbol: ast_sip_register_service
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_history.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:586 load_dlopen: Error loading module 'res_pjsip_transport_management.so': /usr/lib64/asterisk/modules/res_pjsip_transport_management.so: undefined symbol: ast_sip_register_service
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_transport_management.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:586 load_dlopen: Error loading module 'res_pjsip_path.so': /usr/lib64/asterisk/modules/res_pjsip_path.so: undefined symbol: ast_sip_unregister_supplement
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_path.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:586 load_dlopen: Error loading module 'res_pjsip_xpidf_body_generator.so': /usr/lib64/asterisk/modules/res_pjsip_xpidf_body_generator.so: undefined symbol: ast_sip_pubsub_register_body_generator
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_xpidf_body_generator.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:586 load_dlopen: Error loading module 'res_pjsip_phoneprov_provider.so': /usr/lib64/asterisk/modules/res_pjsip_phoneprov_provider.so: undefined symbol: ast_phoneprov_delete_extension
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_phoneprov_provider.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:586 load_dlopen: Error loading module 'res_pjsip_dlg_options.so': /usr/lib64/asterisk/modules/res_pjsip_dlg_options.so: undefined symbol: ast_sip_session_register_supplement
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_dlg_options.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:586 load_dlopen: Error loading module 'func_pjsip_contact.so': /usr/lib64/asterisk/modules/func_pjsip_contact.so: undefined symbol: ast_sip_get_contact_status_label
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'func_pjsip_contact.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:586 load_dlopen: Error loading module 'res_pjsip_pidf_digium_body_supplement.so': /usr/lib64/asterisk/modules/res_pjsip_pidf_digium_body_supplement.so: undefined symbol: ast_sip_pubsub_unregister_body_supplement
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_pidf_digium_body_supplement.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:586 load_dlopen: Error loading module 'func_pjsip_aor.so': /usr/lib64/asterisk/modules/func_pjsip_aor.so: undefined symbol: ast_sip_location_retrieve_aor_contacts
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'func_pjsip_aor.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:586 load_dlopen: Error loading module 'res_pjsip_mwi_body_generator.so': /usr/lib64/asterisk/modules/res_pjsip_mwi_body_generator.so: undefined symbol: ast_sip_pubsub_register_body_generator
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_mwi_body_generator.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:586 load_dlopen: Error loading module 'res_pjsip_publish_asterisk.so': /usr/lib64/asterisk/modules/res_pjsip_publish_asterisk.so: undefined symbol: ast_sip_publish_client_alloc_datastore
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_publish_asterisk.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:586 load_dlopen: Error loading module 'res_pjsip_pidf_body_generator.so': /usr/lib64/asterisk/modules/res_pjsip_pidf_body_generator.so: undefined symbol: ast_sip_pubsub_register_body_generator
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_pidf_body_generator.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:586 load_dlopen: Error loading module 'res_hep_pjsip.so': /usr/lib64/asterisk/modules/res_hep_pjsip.so: undefined symbol: ast_sip_register_service
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_hep_pjsip.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:586 load_dlopen: Error loading module 'res_pjsip_empty_info.so': /usr/lib64/asterisk/modules/res_pjsip_empty_info.so: undefined symbol: ast_sip_session_register_supplement
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_empty_info.so' could not be loaded.
[2018-04-11 06:43:54] WARNING[54370]: loader.c:586 load_dlopen: Error loading module 'res_pjsip_pidf_eyebeam_body_supplement.so': /usr/lib64/asterisk/modules/res_pjsip_pidf_eyebeam_body_supplement.so: undefined symbol: ast_sip_presence_exten_state_to_str
[2018-04-11 06:43:54] WARNING[54370]: loader.c:1190 load_resource: Module 'res_pjsip_pidf_eyebeam_body_supplement.so' could not be loaded.
[2018-04-11 06:43:54] ERROR[54370]: res_config_sqlite.c:733 load_config: Unable to load res_config_sqlite.conf
localhost*CLI>

EDIT: if reading the logs in pastebin is easier, here’s a link: https://pastebin.freepbx.org/view/917a0d47

Can anyone tell me what next?

Thanks

arielgrin · April 11, 2018, 11:07am

Are you using PJSIP? If not, those messages can be ignored. Have you tried a reboot?

PitzKey · April 11, 2018, 11:10am

Using ChanSIP only, yes already tried a reboot.

PitzKey · April 11, 2018, 11:15am

[root@localhost ~]# service asterisk restart
Stopping safe_asterisk:                                    [FAILED]
Shutting down asterisk:                                    [FAILED]
Starting asterisk:                                         [  OK  ]
[root@localhost ~]# /usr/sbin/safe_asterisk: line 171:  4331 Segmentation fault      (core dumped) nice -n $PRIORITY "${ASTSBINDIR}/asterisk" -f ${CLIARGS} ${ASTARGS} > /dev/${TTY} 2>&1 < /dev/${TTY}
/usr/sbin/safe_asterisk: line 171:  4373 Segmentation fault      (core dumped) nice -n $PRIORITY "${ASTSBINDIR}/asterisk" -f ${CLIARGS} ${ASTARGS} > /dev/${TTY} 2>&1 < /dev/${TTY}
/usr/sbin/safe_asterisk: line 171:  4415 Segmentation fault      (core dumped) nice -n $PRIORITY "${ASTSBINDIR}/asterisk" -f ${CLIARGS} ${ASTARGS} > /dev/${TTY} 2>&1 < /dev/${TTY}
service asterisk stop
Stopping safe_asterisk:                                    [  OK  ]
Shutting down asterisk:                                    [FAILED]
[root@localhost ~]#

arielgrin · April 11, 2018, 11:22am

Have you tried undoing the motif configuration back to the settings it had before the failure?

PitzKey · April 11, 2018, 11:24am

Forgot to add that point. I tried deleting that new account, but i could not apply config since the PBX already said can’t connect to asterisk.
I ran fwconsole ma delete motif to remove the entire module.

PitzKey · April 11, 2018, 11:40am

[root@localhost ~]# ps auxf | grep asterisk
root      5735  0.0  0.0 103244   872 pts/0    S+   07:36   0:00          \_ grep asterisk
root      1278  0.0  0.0  11300  1272 ?        Ss   07:10   0:00 /bin/sh -e -c exec su -s /bin/bash -c 'stdbuf -oL -eL /usr/local/bin/pnp_server' asterisk 2>&1 | logger -t sangoma_pnp /bin/sh
root      1280  0.0  0.0  48136  1464 ?        S    07:10   0:00  \_ su -s /bin/bash -c stdbuf -oL -eL /usr/local/bin/pnp_server asterisk
asterisk  1285  0.0  0.3  76572  6668 ?        Ss   07:10   0:00  |   \_ /usr/bin/python /usr/local/bin/pnp_server
asterisk  1386  0.0  2.8 493292 54216 ?        S    07:10   0:01  \_ /usr/sbin/httpd
asterisk  1387  0.0  1.4 467392 27072 ?        S    07:10   0:00  \_ /usr/sbin/httpd
asterisk  1388  0.0  2.0 478020 39684 ?        S    07:10   0:01  \_ /usr/sbin/httpd
asterisk  1390  0.0  1.4 467224 26976 ?        S    07:10   0:00  \_ /usr/sbin/httpd
asterisk  1391  0.0  1.0 460752 20396 ?        S    07:10   0:00  \_ /usr/sbin/httpd
asterisk  1392  0.0  1.1 461252 21344 ?        S    07:10   0:00  \_ /usr/sbin/httpd
asterisk  1394  0.0  1.3 465100 25004 ?        S    07:10   0:00  \_ /usr/sbin/httpd
asterisk  1395  0.0  1.0 460748 20364 ?        S    07:10   0:00  \_ /usr/sbin/httpd
asterisk  3585  0.0  1.4 466144 26820 ?        S    07:13   0:00  \_ /usr/sbin/httpd
asterisk  5248  0.0  0.4 356032  8608 ?        S    07:32   0:00  \_ /usr/sbin/httpd
asterisk  1873  0.0  2.3 657680 45280 ?        Ssl  07:11   0:01 PM2 v2.10.1: God Daemon (/home/asterisk/.pm2)

arielgrin · April 11, 2018, 11:43am

Maybe if you empty the motif related configuration files?

PitzKey · April 11, 2018, 11:54am

YOU MY MAN!!!
I deleted under /etc/asterisk
motif.conf
motif.conf.bak
motif_custom.conf

System is back up!!
I’ll try now to re-install motif.

arielgrin · April 11, 2018, 12:10pm

That’s great!!! Sorry that I couldn’t give you a less drastic tip, I don’t use motif myself, so I don’t have experience with it, but at least you got your system running again.

PitzKey · April 11, 2018, 12:15pm

No need to be sorry. We live and learn.

We also don’t use much Motif, this client wanted his Google Voice on his phone as well, so we added it. But if Motif is going to take down the entire system then we gotta do this after hours… and be careful what we do.

system · April 18, 2018, 12:15pm

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