Asking for reactivation after disk size increase on production

Commercial Products and Partners Sangoma
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1

Hello All,

I have Freepbx distro production server & licensed version.
I have some zulu commercials licenses also.
Now I have done some maintenance like shutdown the server and increase the harddisk size.
After restart the server Freepbx service is not coming UP.
When I go to System Admin module it is going to activation page.
But it was already activated before.
My all services are down & nothing is working now.
How I can fix it ASAP, any suggestion is much appreciated.
Should I do activate again using same deployment ID & if yes than how?

Thanks

2

@mahesh2c2c Contact with Sangoma Support help. I think you had ZEND ID issue. Sangoma Support will fix your license issue.

3

Hello Shahin,

Unfortunately Sangoma support team not supporting Freepbx issues, I called them but they didn’t help me.
They simply said Freepbx is not our product directly, We will try to reach them if possible & till now they didn’t come back to me.

Anyhow I managed to get it up workinf but it was a bad expereince that Freepbx doesn’t have any proper support contact in case of emergency.

Thanks

4

im sorry to hear about your experience

I’m not sure what support team you reached but it wasnt the right one …

if you have any issues contacting the correct team let me know , im at 920 886 0227 and i assure you we take calls for freepbx all day and have 24/7 contracts for those who need access beyond standard business days/hours

1 Like
5

Dear cdolese,

Thank you for your input.

Thanks