[ASK] On demand recording

General Help
1

Elastix 2.2.0
FreePBX 2.8.1.12

I have few things about on demand recording:

  1. When I press *1 to start recoding, the called party also hear those tones. How to avoid this?
    My /etc/asterisk/features_general_custom.conf is:
    featuredigittimeout=2000
    courtesytone=beep

  2. The recorded audio file is wav file, can I change it to gsm file ?

  3. On the Elastix Monitoring List (GUI), when I download the recorded file, is display error: “404 File not found!” (listening from the GUI also error)
    This is the download link: https://xxx/index.php?menu=monitoring&action=download&id=1346129938.373&rawmode=yes

On the /var/spool/asterisk/monitor the id is “1346129965” not “1346129938.373”, so no wonder the GUI display “file not found”.

-rw-r–r-- 1 asterisk asterisk 2241324 Aug 28 12:01 auto-1346129965-SIP-455-000000db-0261882912216.wav

This doesn’t happen with “always” recoding since the link is correct:
https://xxx/index.php?menu=monitoring&action=download&id=1346137317.604&rawmode=yes

[root@callcenter monitor]# ls 1346137317
OUT235-20120828-140157-1346137317.604.gsm

Any help is appreciated! Thanks :slight_smile:

2

At least can I get help on the first 2 questions? :slight_smile:

3

Well the issue is FreePBX 2.8 is 3 plus years old and nobody wil offer support here on it. I suggest getting upgraded to 2.10 and use the whole new re-written call recording feature in FreePBX 2.10