Hi everyone,
I’m using FreePBX 16 with about 20 PJSIP phones.
One of these phones (only one) is correctly registered to FreePBX, but it’s not able to make any calls because it is recognised as anonymous:
[2023-08-09 13:37:33] NOTICE[7795]: res_pjsip/pjsip_distributor.c:666 log_failed_request: Request 'INVITE' from '"Anonymous" <sip:[email protected]>' failed for '192.168.41.101:5060' (callid: [email protected]) - Failed to authenticate
At the same time, if I try to call that phone from another working endpoint, it rings but I don’t hear anything.
The phone seems to be correctly registered:
freepbx*CLI> pjsip show endpoints
Endpoint: <Endpoint/CID.....................................> <State.....> <Channels.>
I/OAuth: <AuthId/UserName...........................................................>
Aor: <Aor............................................> <MaxContact>
Contact: <Aor/ContactUri..........................> <Hash....> <Status> <RTT(ms)..>
Transport: <TransportId........> <Type> <cos> <tos> <BindAddress..................>
Identify: <Identify/Endpoint.........................................................>
Match: <criteria.........................>
Channel: <ChannelId......................................> <State.....> <Time.....>
Exten: <DialedExten...........> CLCID: <ConnectedLineCID.......>
==========================================================================================
Endpoint: 701/701 Not in use 0 of inf
OutAuth: 701-auth/701
InAuth: 701-auth/701
Aor: 701 1
Contact: 701/sip:[email protected]:5060 d39c39ab17 Avail 7.626
Please note that this phone is on the same network of other working phones.
What I’ve already tried:
- change password of the endpoint
- upgrade the firmware of the phone
- deregister and register the phone again
Could you help me please?
Thank you very much!
Bye